MyteCell LLC

MyteCell LLC

On Swappa since April 30, 2014 (11 years)

Location: Houston, Texas United States US


4722 Reviews • 5.0 Stars
Sold: 15113 Bought: 0 Active: 1

- 5 / 5 stars

Completely legit fuck with them heavy will buy in the future

- 5 / 5 stars

Excellent response and shipping time. Will definitely do business with this seller again.

- 5 / 5 stars

Excellent sale. Shipping was rapid and the phone is as advertised.

- 5 / 5 stars

Overall positive. As it turned out, seller did not have the gold color phone I ordered but was quick to offer the other color listed--to which I agreed. Shipping was fast.

- 5 / 5 stars

Great Transaction

- 1 / 5 stars

I ordered a T-mobile Samsung Galaxy Note 5 in White. I received the phone fairly quickly...but then the problems started. See below timeline.

4/10/16 - Contacted Seller because the phone was blocked by T-Mobile and I couldn't use all of the features on it. They offered a replacement and sent it out fairly quickly
4/14/16 - Received replacement. It turned out to be an AT&T version even though in my previous email with support I specifically told them that I want the T-Mobile version. They told me that they no longer have the T-mobile version in stock and my order has to be canceled.
4/20/16 - Order was cancelled and the AT&T device was shipped back.
5/3/16 - I finally received my refund after going back and forth with them a few times. Apparently it takes them almost 2 weeks to process a refund.

Overall I was not happy with my experience. I didn't expect this from a reputable seller. Will never buy from them again. Waste of my time.

- 5 / 5 stars

Item received as described, fast shipping, great seller!

- 5 / 5 stars

Great seller.. fast shipping!!

- 5 / 5 stars

Item came within a few days of being ordered. Charging plug didn't fit properly but they sent a new one. I highly recommend

- 5 / 5 stars

Item received, packed well, fast shipping.

About


All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies


We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies


We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.


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