Reviews

All (4722) Positive (4468) Neutral (163) Negative (91)

- 3 / 5 stars

Phone does seem to overheat, screen is incredibly warm. Overall decent phone aside from heat issues

Tyler B. - Dec 30, 2018 *

- 5 / 5 stars

as described

Ivan V. - Dec 30, 2018 *

- 5 / 5 stars

Thanks for your cooperation and valued service.

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EDIT: NOVEMBER: I have encountered an issue with the phone product and have recently contacted the seller to notify them of this issue, and if this issue cannot be resolved I have requested a refund.

Bon J. - Dec 30, 2018 *

- 5 / 5 stars

The phone arrived in good condition. It's a real T-Mobile device, and appears to be functioning normally. Shipping was fast. Been using it for about a week now with no problems. Much cheaper than buying through T-Mobile.

Mathew W. - Dec 30, 2018 *

- 5 / 5 stars

Product came as described, mint condition, and fast delivery! Thanks!

David S. - Dec 30, 2018 *

- 5 / 5 stars

Phone Works Great!

Michael S. - Dec 30, 2018 *

- 5 / 5 stars

Was originally sent wrong phone (was requested and advertised for AT&T) but Jake replied quickly admitting mistake and sent out correct one immediately.
Would buy from Swappa again.

Darlene B. - Dec 30, 2018 *

- 5 / 5 stars

Fast service, product as described, great price. Thanks!

Nohas - Dec 30, 2018 *

- 5 / 5 stars

Great seller!

H Rua - Dec 30, 2018 *

- 5 / 5 stars

Fast Shipping. Perfect phone!

Jakera D. - Dec 30, 2018 *

About

All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies

We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies

We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.

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