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MyteCell LLC

MyteCell LLC

On Swappa since April 30, 2014 (10 years)

Location: Houston, Texas United States US


4722 Reviews • 5.0 Stars
Sold: 15113 Bought: 0 Active: 1

- 1 / 5 stars

iPhone 6 Plus doesn't work what so ever . The ad said perfect condition . Complete scam & disappointment .

- 1 / 5 stars

The item was received not working as the ad stated items was in working position. Contacted the company by phone and by email and received no response form the company.

- 1 / 5 stars

I got the phone on time. Unfortunately it was not the international version as promised.
It was AT&T version unlocked to work on any carrier.
Plus the screen had visible scratches. Other than screen the condition was excellent.

I bought this phone for a family member who was travelling internationally the next day. Had it been for myself I would have returned it.

- 1 / 5 stars

Phone has a bad speaker and calling someone the other person cannot hear anything

- 1 / 5 stars

Six months after buying this phone I am now having overheating issues with the phone and the factory reset didn't help! Don't buy from this reseller

- 1 / 5 stars

Received my phone very quickly, however the proximity sensor on the phone does not work and have yet to hear back from the seller after several weeks.

- 1 / 5 stars

The phone was reported stolen. I had spent hours transferring data over only to have to spend hours on the phone with AT&T trying to figure out why my account was suspended. I am surprised Swappa doesn't check their business seller better.

- 1 / 5 stars

First of all, a cheap case was put on the phone and then put into the original box… As soon as we opened it that phone came out like a Jack-in-the-Box, and we were faced with $100 repair bill. Second, the phone was not exactly unlocked; it would not work on the Sprint network. The IMEI number wasn't even recognized by the sprint dealer.... Who knows where this phone actually came from.

- 1 / 5 stars

Purchased phone and the phone would not activate on Verizon, I tried two different Verizon stores and called them, still couldn't get it activated. Tried the Apple Store and called apple support and still no one could figure out how to activate the phone. The seller was some what helpful and had me try a few resets but kept insisting they test activate all phones. I don't know what the problem was with this phone, overall the buying experience wasn't the best I wish I could have gotten a phone that worked instead of spending two weeks trying to figure out to activate the phone. The seller allowed me return it for a refund, but as this is a is a store I would expect that they would have sent me a working phone and saved me the hassle.

- 1 / 5 stars

Was sold as unlocked but the phone was still locked to ATT, because I was on ATT in the US the phone worked well and did not realize that it was still locked until I went to use it internationally and found it was locked to ATT. Seller seemed receptive to exchanging it but it was a big unnecessary hassle.

About


All phones are corporate buyback devices that are then fully tested with Phone Check software and visual inspection. Guaranteed to be fully functional backed by our warranty.

Shipping Policies


We ship USPS First Class Mail with a option for Express 1-2 shipping, available at checkout for $20. We try to ship same business day if ordered before 3pm CST. Will ship to Canada via UPS or priority mail if buyer pays full calculated shipping costs and we will not be held responsible once the package is dropped off at UPS or Post office.

Return & Refund Policies


We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell. We cover functional defects that arise as a result of normal use of the product only. We do not warrant any of (but not limited to) the following conditions: A) Damage caused by an exposure to water, B) Damage caused by excessive heat, C) Damage caused by improper use of an adapter/charger or voltage, D) Any software-related issues, E) Any other physical damages caused by dropping or improper use of force applied to the item. Aesthetic condition is not covered by the warranty.


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