I received Two defective phones in two months, my warranty is now up, and I don't have a working phone. That was a $159 learning experience. I will not be purchasing from this company again.

The seller sent me a phone that is faulty, I cannot make any calls on it. When I first contacted him about it, he ignored me and didn't even reply. He refused to help fix or replace it and now I am stuck with this very expensive phone that I can't even make calls on. Worst phone purchase ever. I wish I never used this website and I will leave as many poor reviews about it as i can all over the internet so that this doesn't happen to other people.

I ordered a Galaxy S7 Edge and was shipped a plain S7. I had to ship it back and wait for the S7 Edge to arrive. When the S7 Edge arrived, I went to activate it but it was reported stolen nearly two months ago. I do not believe the claim that the phone was checked for a clean IMEI as was described in its listing.

Bought for my wife months before our contract with Verizon ended. Got it out of the package several months later to find the screen chipped in the top right corner, charging port cover and the home button loose, the picture quality is less than what would be out of a normal s5. Most likely it's a refurbished phone. Will not buy from mytcell again.

The phone is dysfunctional and I am interested in a replacement

never doing business with these people again

Phone doesn't look as advertised. Unhappy with purchase. Seller offered to swap the phone out, but I'm not paying anymore more money and can't go without a phone. Not showing any pictures of the actual phone is a serious flaw that I see with Swappa. Would not purchase from this seller again.

i feel as if this seller purposely posted the phone as 64 GB but in reality was only 32 GB
in fact i've been watching the market for 64 GB s6 actives and a few times i've seen sellers post a phone as 64 GB but in the description say 32. What's the miscommunication here? there's some company flaw in social media handlings.

Sold me an iphone 5s that they claimed was refurbished but otherwise perfect condition. When it came there were numbers that were intentionally carved into the side of the phone. Contacted and received a second iphone but this one had obviously had its screen replaced by a non professional, but I just needed an iphone and dropped the issue. Be careful what you buy from them as there products most certainly are not what they describe to be. Customer service was great but I just did not want to deal with more returns and shipments.

Purchased droid turbo 2. Was not in "good" condition. Screen very damaged scratched and marked up. Returned phone immediately. Seller has still not refunded money though on Swappa page it shows returned over a week ago. We provided screenshot of our certified mail receipt upon request in order to get refund, then screenshot of USPS tracking showing it was delivered. Still no refund. Now seller wants us to return to post office to get printout of exact details of return before refunding. Wondering if we will have to visit Houston to get fingerprints of their worker who signed for it next. :/