
Ved Wireless - JP Products LLC
On Swappa since
Location:
Frederick, MD
US
It came so quick and it works awesome! Thanks for the charger too! I'll def buy from y'all again!
Paid the seller on May 12 for the SM-S911U1, plus $20 for express shipping. Shipped the same day and got it 3 days later (2 business days), and received an international SM-S911B. This device was in good condition, but cannot be used on American cellular networks. This device was unusable for me. I requested help and two days later got the option to keep the device and a credit of $25, or return. I chose the return option and 5 days later I received the return label. I was on vacation at this time, so I shipped the device back on the day I got home, which was May 28th. It was delivered on the 31st. I contacted the seller on the 4th asking for an update, and they responded the next day saying they did not have the correct device to ship back, so I will get a full refund plus the $20 for shipping. I got the refund the next day, minus the $20 for shipping.
Thanks again!
Thanks
phone arrived in good condition, set up with no issues. thank you!
Mint condition, fast shipping
Item received
Received all items timely and as listed. Very quick customer service responses as well.
Great item and exactly as seller stated.
Just as advertised
About
Thoroughly Tested: Every device undergoes rigorous testing to ensure complete functionality.
Certified Guarantee: You'll receive the exact device as described, fully ready for activation with your carrier—100% guaranteed.
Fast Shipping: Orders placed on weekdays before 1 PM EST (excluding Mondays) will be shipped the same day. Please verify that your PayPal shipping address is correct, as we must ship to your confirmed PayPal address. This ensures the fastest delivery possible.
Important Note: If the device is listed with a specific carrier (rather than unlocked), we cannot guarantee its eligibility for unlocking.
Shipping Policies
We strive to ship same-day via USPS Ground Advantage for orders placed before 1 PM EST, excluding Saturdays.
Please note that we are not responsible for carrier delays. Since USPS does not guarantee delivery times for Ground Advantage, we will only contact USPS regarding delayed shipments after 14 business days from the shipping date.
Expedited Shipping via FedEx/UPS (2-day delivery) is available for $20, billed separately, upon request. Orders placed after 2 PM EST on Friday or on Saturday with expedited shipping will be shipped on Monday.
Return & Refund Policies
No Returns on Brand New Sealed Devices
Returns are accepted within 10 business days, but please review the following disclaimer:
PayPal no longer refunds the fees from the original payment when a refund is issued.
If a refund is requested due to a change of address or change of mind before the item ships, the refund will be issued minus any reimbursement fees we incur and deducting shipping costs.
If a refund is required due to a device issue that requires a return, we will cover the PayPal fee.
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