US
Received as advertised
Phone is great, shipping was quick, smooth and easy transaction.
Got it as listed
Great seller, wonderful service, phone as described maybe even more
Phone received as expected in condition expected.
Shipped the same day. It arrived in second day USPS mail (I paid extra for this service). Phone was exactly as described. Works great!
Phone was as expected and works great
We purchased a phone that was listed in good condition for our daughter who lives on the other coast from us. She said she thought there was some issues with the phone but she would keep trying to get it to work right. It finally died just outside of the 30 day warranty. Apple store said it was not worth repairing. We contacted the seller and explained the situation thinking that they might want to help us out in some way and make our bad experience somewhat positive (discount on another actual "good condition" phone maybe?) Their repones was this phone is out of warranty and your out of luck. Considering this experience and their response I would not buy from them again. You do you but I would strongly suggest you stay away from this vender. Also, CCed Swappa on our messages to the the vender and they never reached out either. Disappointing.
I bought this couple months ago, I received it in good condition, but the battery runs out fast. Other than that no other problems.
I have no problems with this phone, some markings on the sides but nothing wrong with it, works like new. Would order again.
About
We operate in the smartphone retail sector, offering fully functional devices that undergo rigorous quality testing. Each unit is thoroughly inspected by our technical team to ensure optimal performance, durability, and safety. We are committed to excellence in service and to delivering reliable products, providing our customers with a transparent and secure purchasing experience.
Shipping Policies
Shipping Policy
We offer fast and reliable shipping options to ensure your order arrives on time and in perfect condition. Please review our shipping methods and rates below:
Shipping Options:
• Standard Shipping (USPS) – FREE: Delivery within 1–5 business days
• UPS 2nd Day Air: Delivery within 2 business days – $15.00
• UPS Next Day Air: Delivery on the next business day – $39.00
Processing Time:
All orders placed by 2:00 PM Wisconsin Time are shipped the same business day. Orders placed after this time will be shipped on the next business day.
Important Notice for Hawaii and Alaska:
Shipping rates for Hawaii and Alaska differ from the standard $15 rate.
If your delivery address is in one of these states, please contact us at [email protected]
with your full address, and we will provide you with an individual shipping quote.
Please note that the $15 shipping rate does not apply to these locations.
Upgraded Shipping Requests:
If you would like one of the faster shipping options listed above, please complete your purchase first. Then, leave a comment on the sale page specifying your preferred shipping upgrade. We will send you the payment details for the upgrade, and your order will ship using the option you select.
Payment Methods:
We accept the following secure payment options:
• PayPal
• Zelle
If you have any questions regarding shipping or payment, please contact us before placing your order at [email protected]
. We’re here to help!
Return & Refund Policies
RETURNS & WARRANTY POLICY
We want you to feel completely confident with your purchase, and we stand behind the quality of our devices. Please review our return and warranty guidelines below:
• 30-Day Return Policy: You may return your item within 30 days from the date of purchase. No returns will be accepted after this period.
• Condition of Returns: The item must be returned in the same condition as it was received.
• Defective Devices: If your device has a functional defect, it must be reported within 3 days of delivery to qualify under our warranty. After this period, the warranty will not apply.
• Replacement Option: In the event of a confirmed defect, we will be happy to suggest a replacement device as the preferred solution.
• Restocking Fee: Returns for non-defective items, or cases where the buyer chooses not to accept a warranty replacement, will be subject to a 15% restocking fee.
• Order Cancellations: Any order canceled before shipping will be subject to a 15% cancellation fee.
• Refund Processing: Refunds are issued within 5 business days after the returned item is received and inspected.
• Return Shipping: Buyers are responsible for return shipping costs.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
Search and Save
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast
Sell with Swappa
Cart, Full of Deals
Your cart is empty :(