Sold me a phone that shuts off when the battery is at 75%. Never buying from this seller again

Beware, stay away from this seller! purchased two refurbished phones from this seller, both phones have issues that keeps them from being used, seller referred me to LG which won't honor swappa sales for warranty repair, and won't exchange or swap them

Beware, stay away from this seller! purchased two refurbished phones from this seller, both phones have issues that keeps them from being used, seller referred me to LG which won't honor swappa sales for warranty repair, and won't exchange or swap them

Item was not received as advertised. Seller was minimally responsive and unwilling to help resolve the issue. Ultimately the item was returned for a full refund only after proceeding through Paypal's dispute resolution process, despite evidence provided to the seller that the product violated their terms of sale.

Good evening, My name is Leland Thomas, I did make a purchase of the IPhone 6s Plus mentioned herein. upon receipt of said item I did preform all of the necessary steps to switch the old SIM card to the new phone. upon powering it up the screen did not react to the touch immediately so I gave it a few mins. later the phone seemed to function normally, but upon moving from screen to screen (swiping right to left ) the swiping process would stop in between screens and freeze! I did try to continue swiping and the phone did not react! Later as the phone sat, I did access it and attempted to text, in which during the texting process the keyboard went blank showing no letters at all, however seconds later the keyboard did re-appear w/ letters and such, it took about 2 1/2 minutes to complete the text message. Using apps and texting the phone would appear to "lag or Be Lagging and or sluggish". When trying to make a call the main screen would not open up to either answer or to make a cal

I usually ignore bad reviews thinking, "I probably won't have a bad experience like this other user." I was wrong in this case. I bought from user ONLY because I needed device in one day and seller claimed it would be here by then. Device was not received on time causing great difficulty for me. Communication was non-existant during this time. Seller did refund the markup after I complained but it was too late. Seller refused return for refund. Keeping the device, because I don't have time and energy to go through Paypal to get a refund.
The device is as described, but probably closer to fair condition than good. A bit overpriced. Overall just not a good experience.

Worst seller I have ever seen on Swappa. Sent damaged phone with non working charging port, blamed me, impossible to deal with, offered a partial refund of $10 on a $400 dollar purchase. These few bad eggs like this guy ruin Swappa for everyone. Listing was nowhere near as described, also watch out for the dark pictures this guy posts on purpose to hide damage. If you buy from him, you will not get what you paid for, and he will be impossible to deal with, pay the extra money and save yourself the headache.

Device was described as "Near Mint", however, phone was broken. Luckily the phone was still under warranty and I was able to get it fixed. Seller was resistant to take the phone back and was rude initially. Shipping was also slow - it took seller 3 days to ship out the phone.

Flat out tried to rip me off. Posted a generic picture of the phone, not the one he sent, and then sent me a damaged device. Made getting a refund as difficult as he possibly could. Plus, I had to pay to send the damaged device back to him. He lost his "Trusted Seller" rating because of this sale.
Completely miserable experience and I lost money on the deal.

The phones motherboard is bad. The phone shuts off all the time and is not able to turn back on unless it's plugged in.