GM DEALS

GM DEALS

On Swappa since Aug. 29, 2019 (5 years, 11 months)

Location: City of Industry, CA United States US

Enterprise


11574 Reviews • 5.0 Stars
Sold: 47211 Bought: 0 Active: 2450

- 5 / 5 stars

Love it

- 3 / 5 stars

Unfortunately couldnt give a review aa someone stole the phone from my mailbox

- 5 / 5 stars

Phone arrived quickly and as described. Content with my purchase.

- 5 / 5 stars

Phone arrived as described. Quick trip to Verizon for a new sim card and all is well. Thank you.

- 5 / 5 stars

Item as described. Fast delivery.

- 5 / 5 stars

Came in quicker than expected and exactly as described

- 1 / 5 stars

BUYER BEWARE:The phone worked very well for a month or so. When it was time for an update the phone locked me out. I took it to a local repair shop and they advised me there was a problem with Knox security and to send it back to the seller.
Surprise surprise the warranty department found a mysterious crack on the back and just automatically sent it back claiming warranty is defective....? So now I am stuck with a $477 paper weight. GM deals just citing the warranty info with no regard to the consumer.

As far as I am concerned they are selling bogus phones and finding ways to keep the money by citing warranty when the consumer has an issue with their phone's security issues.

Pretty sad. Please find another company to buy from. Let my troubles help you.
I should have checked up on them before making a large purchase. That's my fault.
https://www.bbb.org/us/ca/whittier/profile/online-retailer/gm-deals-inc-1216-1425072

- 5 / 5 stars

Great experience, would buy from again! Was shipped right away and received in perfect shape. Phone works like it is new, right out of the box.

- 5 / 5 stars

Fast shipping, phone as described

- 5 / 5 stars

Shipment was fast. Beautiful phone works like it should. Seller listed good condition but I found no flaws, should have been excellent condition. Thank you!

About


We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.

Shipping Policies


We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.

Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)

Return & Refund Policies


PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.

(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )

We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.

Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.

Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)

Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.

Thank you for your cooperation.
GM DEALS
Customer Service


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