
GM DEALS
On Swappa since
Location:
City of Industry, CA
US
Enterprise
Phone looked perfect!
Device was in excellent condition
This phone was defective. I could only hear others on speaker phone. Off speaking phone I couldn't hear. I was going to report this but then I dropped the phone and cracked the screen. My fault. But the phone was not working properly when it arrived. I ordered a second phone and it was not working either. It has an issue with the sim port. It will not stay connected to mobile network. I am reporting this and hopefully will get a working phone.
Speedy delivery, great experience, phone was as described.
Speedy delivery, phone was as described, good experience.
Barely looks used ????????
Need help with warranty. Wifi does not work. I have tried all driver update/reset related fixes and have also taken it to Geek squad for troubleshooting. Still have no wifi. Request warranty replacement of device. Thanks.
I was under the impression that I was buying a mint condition unaltered phone. The screen ribbon was not properly reinstalled when the seller did some repair on it because after inserting the sim card the screen stopped working. Credit to them they gave me a full refund.
Good
Fast and accurate listing
About
We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.
Shipping Policies
We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.
Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)
Return & Refund Policies
PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.
(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )
We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.
Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.
Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)
Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.
Thank you for your cooperation.
GM DEALS
Customer Service
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