GM DEALS

GM DEALS

On Swappa since Aug. 29, 2019 (6 years, 2 months)

Location: City of Industry, CA United States US

Enterprise


12179 Reviews • 5.0 Stars
Sold: 49749 Bought: 0 Active: 2637

- 5 / 5 stars

Thanks!

- 1 / 5 stars

Battery is condition is bad can't run for hours its finishing so fast

- 5 / 5 stars

Fast shipping. Phone in great shape.

- 5 / 5 stars

All is good!

- 1 / 5 stars

i bought a s25 and while physically the phone is a s25 the firmware installed is a s24ultra. This issue is preventing the phone from receiving and installing updates. Once the issue was found (from my work's tech dept) I have been trying to resolve the issue with the seller and get a refund so I can get another phone. As it stands their solution is for me to send the phone back for them to fix it leaving me without a phone for who knows how long. Customer service and resolution is lacking. The phone delivered was not as described and having a phone that can't receive or install updates is not acceptable as it will be rendered unsafe and unusable rather quickly. I would be careful when buying from this seller and if you do check that the firmware installed is what you actually bought

- 5 / 5 stars

Quick shipping and delivery. Phone is in great condition (including cosmetically) and works perfectly. Will update review if it turns out to be defective but I don't think it'll be.

- 5 / 5 stars

Great condition and currently in working order.

- 5 / 5 stars

Phone arrived quickly and was just as described. Works great!

- 5 / 5 stars

To be honest the phone looks better than the posted condition definitely happy with it

- 5 / 5 stars

Fast shipping! The phone was in excellent condition.

About


We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.

Shipping Policies


We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.

Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)

Return & Refund Policies


PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.

(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )

We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.

Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.

Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)

Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.

Thank you for your cooperation.
GM DEALS
Customer Service


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