
GM DEALS
On Swappa since
Location:
City of Industry, CA
US
Enterprise
Received my phone and it was in a lower condition than was reported, seller responded promptly to my inquiry and offered a partial refund. With their 1 year warranty and prompt customer service I would recommend them to anyone thinking to buy a used device.
all fine, thanks
Looks like a good device, everything appears to be in working order. Wall plug is a generic charger but is fine.
Great transaction!
The sale went smooth, along with the shipping and delivery. The unit was exactly as stated in description. Very happy with my experience. Plan on ordering more and telling my friends. Thank you!
Quality and Quickness
Phone works as advertised. Very positive experience and would recommended this seller to anyone.
Excellent seller. Smartphone in mint condition as described. Would definitely buy from them again. Thank you.
Ended up returning the phone. Easy and professional process. Have bought from them before and will continue to do so.
Works just as described and fast shipping!
About
We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.
Shipping Policies
We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.
Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)
Return & Refund Policies
PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.
(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )
We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.
Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.
Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)
Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.
Thank you for your cooperation.
GM DEALS
Customer Service
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
Search and Save
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast
Sell with Swappa
Cart, Full of Deals
Your cart is empty :(