GM DEALS

GM DEALS

On Swappa since Aug. 29, 2019 (5 years, 11 months)

Location: City of Industry, CA United States US

Enterprise


11513 Reviews • 5.0 Stars
Sold: 47047 Bought: 0 Active: 2661

- 5 / 5 stars

Seller originally shipped the wrong phone, but quickly responded and sent the correct phone. Excellent customer service! Phone is great! Thank you!

- 5 / 5 stars

Great product and Seller. Unfortunately, I cannot say the same with FedEx. Although the Seller promptly shipped the item, the delivery by FedEx was delayed 10 days.

- 5 / 5 stars

ok

- 5 / 5 stars

ok

- 5 / 5 stars

Received 1/2 of the phones from this order.
Specifically for this phone, everything is as described and I am extremely happy with the purchase.

Was a bit worried due to FedEx systems being wonky but the phone has been in my possession for a few hours while I port my info over and set up a work profile for my WFH related activities.

Thank you kindly!!!

- 5 / 5 stars

Phone is as advertised, thank you for shipping 2-day on my request.

- 5 / 5 stars

Phone worked great

- 5 / 5 stars

Shipping was late due to FedEx not the seller need to use USPS or UPS in the future

- 5 / 5 stars

Easy checkout, shipped fast and everything I needed was in the box! Thank you!

- 5 / 5 stars

Nice phone and it works fine. From time of order to time of delivery was 7 days.

About


We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.

Shipping Policies


We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.

Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)

Return & Refund Policies


PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.

(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )

We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.

Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.

Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)

Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.

Thank you for your cooperation.
GM DEALS
Customer Service


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