
GM DEALS
On Swappa since
Location:
City of Industry, CA
US
Enterprise
Ya nailed it
Great service and phone was in perfect condition.
_
Everything looks and works great!
Thansk!
Good
Awesome transaction. As described, fast shipping.
I thought this was a good dealer…..nope. First they sent an incorrect s pen with the phone….it didn’t work. After telling me how to fix it and it still not working, they sent another one. 32 days after the sale…not the delivery time the power button literally fell out. Never dropped…nothing. Of course they refused the return, as I was a few days past the 30 days. They are within their legal right, but they did provide a label because I was under the 1 year warranty. My S7 edge was not able to get the apps I needed for my job so I put this phone away and went to a store and bought a brand new phone. I literally forgot about it until my kid needed a phone. They said the label is no longer good and told me they won’t cover drops. The phone has been in my closet and unused. I replied back saying this was to fix the problem I notified them of and not a new problem. No response. This was the fifth and last phone I’ve bought off of Swappa and this dealer is shady.
Excellent!
Seller listed the watch as a Galaxy Watch 3 Titanium, but the unit received was a standard black watch 3. Once notified, they said the Titanium Watch 3 was no longer available. What a waste of time. I did get a refund at least.
About
We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.
Shipping Policies
We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.
Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)
Return & Refund Policies
PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.
(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )
We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.
Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.
Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)
Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.
Thank you for your cooperation.
GM DEALS
Customer Service
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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