GM DEALS
On Swappa since
Location:
City of Industry, CA
US
Enterprise
The screen is cracked and this was not mentioned in the description
Everything as expected!
The first device I received had issues with the charging port so I exchanged the device. This took almost a month to process. The shipping was great the first time, second time was horrible and took 3x longer than intended, which is not the seller's fault. However, I did point out that they had sent me the wrong device when I returned the item and had asked that they verify it was the correct device they were sending to me, they did not do so, so I still received the wrong phone. The devices both came packaged well for shipping and in cosmetic condition was as described.
Thank you!
Phone condition as described. Arrived on time.
The phone is fine, shipping was slow. Ordered on dec 6, shipped on dec 11, didn’t arrive until dec 18.
Phone works well. Limited intermittent screen blanking, ~twice a week. But works well otherwise.
The phone looked good and was in working order when it was received. However, when an internal issue with the camera popped up a few months later that we tried to get fixed (one that's common to this device, we found out) we could not have it repaired because the backplate of the device was glued directly to the motherboard. Whoever is refurbishing these is not careful, and I highly recommend doing your research on the sellers before purchasing. They are quick to respond to comments and issues, if they occur, but the glaring initial issue is hard to overlook.
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My order has been cancelled
Outstanding seller. Son is more than happy.
About
We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.
Shipping Policies
We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.
Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)
Return & Refund Policies
PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.
(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )
We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.
Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.
Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)
Lastly, it's recommended to pack the item securely and ship with signature and/or insurance.
Thank you for your cooperation.
GM DEALS
Customer Service
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