DSR Mobility

DSR Mobility

On Swappa since Nov. 7, 2013 (11 years, 8 months)

Location: Keller, Texas United States US

Trusted Enterprise


513 Reviews • 5.0 Stars
Sold: 1855 Bought: 0 Active: 0

- 3 / 5 stars

FedEx delivered the package to an address 5 houses away. I tried to communicate with the seller but received no reply. The phone was good condition and worked well as advertised. I prefer not to leave neutral feedback but with no communication I have no options. Thanks.

- 5 / 5 stars

Quick shipping, phone was as described.

- 5 / 5 stars

So sorry it took me so long to do this! I am new to this website.
This was an absolutely seamless purchase. I would highly recommend this user.

- 5 / 5 stars

Great service, product was exactly as advertised

- 5 / 5 stars

Quick shipping. Phone was in excellent condition. Would purchase from seller again.

- 5 / 5 stars

I initially received a phone that I could not put on my phone plan, but after speaking with customer service, the problem was corrected quickly and I received a new phone that worked.

- 3 / 5 stars

Quick Shipping... Phone was in great condition and described correctly however the headphone jack does not work properly. Will have to use bluetooth only if I want to listen to music.

- 5 / 5 stars

Everything went smooth. No Problems

- 5 / 5 stars

A+

- 5 / 5 stars

Item shipped quickly and was in the condition described.

About


DSR Mobility is your #1 source for new, refurbished, and pre-owned cell phones and tablets. We are a trusted business seller on Swappa with a 5 star rating. Read our reviews from other Swappa customers who have purchased from us. All our phones are shipped fast and free with FedEx!

We strive to be 100% accurate with our description of products. Accurately describing the product in all respects; this includes, among other aspects, brand, manufacturer, UPC, edition, binding, quantity, version, color and condition. Listing accurate information is incredibly important to the buyer. Everything we do is done to provide a positive experience for our customers.

We are committed to customer service, but please keep in mind we operate during regular scheduled business hours: Monday - Friday 9am-4pm. All questions will be answered between these hours. Thank you!

Shipping Policies


All orders will be Shipped Same Day of purchase if placed before 1:00PM CST (applies Mon-Fri). If a an order is received after 1:00PM it will ship the following business day. Phones are shipped with FedEx Ground.

WE DO NOT SHIP TO PO BOXES.

Return & Refund Policies


30 Day returns accepted for defective equipment. A defective device may be exchanged for a working unit. A return must be returned in the same condition of purchase. Returns are processed and tested to ensure the correct device has been returned. Defective device returns will be tested and processed before a replacement unit is sent to the customer. If a defective return is claimed, but is not, the return will be processed with a $35 restocking fee. If a defect was determined to be caused by the customer, DSR Mobility will deny the claim, and the device will be sent back at the customers expense. Non defective devices will be inspected and tested. Approved non defective returns will be subject to a $35 restocking fee. The equipment is guaranteed on the carrier in which it is sold. We cannot guarantee the phone or tablet will work on an MVNO.


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