ATX Cell Deals

Important Shipping Notice – Please Read Before Purchasing

We ship to Hawaii and Alaska!

We do not ship to freight forwarding companies. Any order placed with one will be canceled, and seller fees will be deducted from your refund.

(No realizamos envíos internacionales ni a direcciones de transporte de mercancías. Tendremos que cobrar una tarifa del 6% de su reembolso.)

The price of your phone includes the cost of shipping, insurance, tracking, and signature confirmation.

ATX Cell Deals ships within two business days. Orders placed on Friday will be shipped by Tuesday at the latest. We do not ship on weekends or holidays. If you place your order in the morning, we may ship it the same day, but this is not guaranteed. Shipping times can vary, and some orders may take up to two business days to process.

We reserve the right to cancel and refund any order before shipment if the customer or address is linked to fraud risks, or if the shipping address is invalid.

At this time, we do not ship internationally, to APO/FPO addresses, or to U.S. Protectorates.

Please double-check that your address is correct at checkout and in PayPal before completing your purchase. We can only ship to the address you provide at checkout. If you need to update your address after placing your order, the transaction will be canceled and subject to a 6% fee (to cover PayPal seller fees). Once the cancellation is processed, you may repurchase the item using the correct address.

Returns are accepted within 30 days of delivery. A $30 restocking fee applies to returns.

If your package is lost or damaged during shipping, you’ll receive a full refund. No fees charged.

Covered under warranty:
- Manufacturing defects
- Damage or loss in transit by the shipping carrier

Not covered:
- Buyer’s remorse (restocking fee applies)

Returns will be denied if:
- You don’t remove your passcode or iCloud/Google/Samsung account
- The device is returned locked or still linked to your account
- You don't return the charging kit or accessories (a $20 fee applies)
- Customer-caused damage (cracks, water, screen burns)
- Phones that have been opened or repaired

Report any damage within 1 day of delivery. After that, damage is considered your responsibility.

Refunds require:
- The phone must be fully reset to the Hello/Setup screen
- The IMEI must match the one we provided before shipping
- We’ll send a YouTube tutorial on how to factory reset

Once approved:
- You’ll receive a prepaid return label
- Return shipping cost is deducted from the refund
- The device must be shipped within 3 business days and received within 10, or the return will be closed
- Only use our return label using your own voids the return

Devices returned damaged or not in original condition may be subject to a 50–85% restocking fee, depending on repair cost.

Buyers understand they are buying phones sold as is.