Consumer Electronics

Consumer Electronics

On Swappa since March 30, 2015 (10 years, 5 months)

Location: Raleigh, NC United States US


3752 Reviews • 4.5 Stars
Sold: 13694 Bought: 0 Active: 0

- 5 / 5 stars

Fantastic shipping. Item looked brand new. Great seller

- 5 / 5 stars

Great transaction, fast shipping.

- 5 / 5 stars

Fast shipping, great transaction!

- 5 / 5 stars

Very fast shipping, phone is clean as well. Only wish it did not come with that generic charger/usb (it does not work)

- 3 / 5 stars

Phone arrived quickly and in great physical condition. Did not start fully on initial bootup and required a hard factory reset. After reset it booted up but said it has a custom OS (unlocked; maybe rooted?). On next boot had an error message. AT&T store unable to help. Flashed the ROM with Odin to the most recent stock OS and then worked fine.

- 5 / 5 stars

Awesome! Thanks again

- 5 / 5 stars

Fast shipping; phone and included accessories as described. Nice!

- 1 / 5 stars

Discovered the device was malfunctioning on cellular after activating at Verizon & notified the seller in am of Mon 7/3. Knew we'd be leaving town on Thu July 13. Difficulty reaching the seller via phone, unable to leave voicemail. Communicated via the Swappa site for replacement & RMA issued Wed 7/5. I shipped the defective back same-day & it delivered on Mon 7/10. Escalating our situation to request an advanced-exchange replacement was painful... far too many emails & delayed replies. Finally spoke with Josh on Tue Jul 11. He shipped the replacement FedEx standard overnight, but FedEx had a rare delay and it ultimately delivered after our flight took off.

We chose the seller because of positive 'Happy Path' ratings & how the few negative ratings were resolved. Mine went the 'Sad Path', and Josh's team missed an opportunity to turn a negative experience into a positive one. A+ for effort at the end, but with much better communication & execution I would've rated excellent.

- 5 / 5 stars

Everything with the sale was good and very happy with the product. In better condition then I expected.

- 5 / 5 stars

Love this phone except for the battery life.

About


Consumer Electronics is leading the mobile industry by offering the highest quality products. We focus on customer satisfaction and guarantee the quality of our products. Each device received in our facility is fully tested, sanitized. Devices are rigorously inspected through our 30-point quality control process to ensure the highest quality. All devices include our 30-day money back guarantee. Feel free to contact us if you have any questions.

Shipping Policies


All devices are shipped from Stanton, CA. Device will be shipped out within 1 business day. Devices are delivered within 3-5 business days after shipping. International buyers, please contact us before purchasing.

Return & Refund Policies


We guarantee our products and offer a 30-day warranty on each device. Customer is responsible for return shipping costs. We want to make sure every customer is satisfied. If you ever have issues, please contact us and we will resolve the matter immediately.


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

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