
Certifiedcells
On Swappa since
Location:
Brooklyn, New York.
US
Trust seller, device was exactly as specified.
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Everything went smoothly
The seller did a great job with helping settle the initial malfunction of the model, and worked tremendously well with me to find a return.
Exactly as described. Highly recommend
Excellent communication and service. Received product as described.
The packaging of the phone wasn't great, just a phone in a small cardboard box (no cushion or bubble wrap around it) with a larger plastic shipping package on the outside of the cardboard. The phone itself was moving around in the cardboard box when I got it which worried me a little. When opened the phone was dead, so I had to charge it (not a big deal). Once charged the phone works great, no issues, no water damage, screen has no scratches and functions perfectly. There are 3 dents in a row on the side about the size of the tip of a safety pin, doesn't bother me though. I'll be keeping it in a case so I'll never see it. Came with a charger which is nice. They have 2-3 day shipping which is super great, 30 day warranty (big reason why I picked this phone). In conclusion, even though the packaging was a little nerve wracking, the screen has literally NO SCRATCHES what so ever which is incredible and the price was very good. The phone is exactly as expected and I'm happy! Thank you!
About
Our company focus is to Provide an exceptional experience to our customers when seeking to purchase refurbished or 2nd life devices. Each device is ensured to be of the following criteria , Fully function tested using both an automated software as well for an experienced technical personnel to ensure device is 100% up to par on performance. Units are Fully sanitized, cleaned, and properly packaged to ensure a satisfactory result to our customers.
Shipping Policies
Free standard shipping on all purchases. Shipped with USPS First class mail - tracking included.
Fedex 2 day express provided on orders over $750 or bulk purchases with a total value of $500 or more.
Fedex 2 day express can be purchased for $20. (payment will be required prior to shipping)
Return & Refund Policies
30 Day warranty provided on all devices for functionality. Warranty starts on the date of delivery per tracking information provided. Return label can be provided for accepted claims.
Returns for any reason are fully accepted & prepaid labels provided for a FREE return experience.
Devices must have icloud accounts and passcodes removed prior to returning , any passcodes or associated accounts will result in holds and refusal of returns .
Claims for item not as described or damages must be submitted within 3 calendar days within receiving the item.
Remorse returns are subject to a 5% restocking fee for shipping and processing .
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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