Certifiedcells

Certifiedcells

On Swappa since July 1, 2016 (8 years, 10 months)

Location: Brooklyn, New York. United States US


650 Reviews • 4.5 Stars
Sold: 1602 Bought: 0 Active: 0

- 5 / 5 stars

Gooddd thanks

- 5 / 5 stars

Device shipped fast and arrived in condition shown.

- 5 / 5 stars

good

- 5 / 5 stars

Device is as described. Thank you!

- 5 / 5 stars

Fast shipping, device is as described. Thank you!

- 5 / 5 stars

Fast shipping! Everything works!

- 1 / 5 stars

Buyer Beware: The experience with this seller was a nightmare. I finally got a refund after being blamed for a phone that I received with a lock screen. It was suppose to be a gift for my son's bday on 2/12. I paid for express shipping and it was sent approximately 4 days later. It was received late. Lied about when the phone shipped. I don't think they know they difference between creating a label and actually shipping an item. This seller lacks customer services skills and/or is just trying to scam people. I just wanted to purchase a phone without breaking my pockets. I've brought a phone the month before this one from another seller it went so smooth that I told anyone who would listen about this site. I also told them not to buy from this seller. An extra $10 to another seller will save you a month worth of headache.
Shameful how I was treated by this seller.

- 5 / 5 stars

iPhone was shipped Express, as ordered, and received on a timely basis. Happy buyer! Would do business with this seller again.

- 5 / 5 stars

Very Good

- 5 / 5 stars

Timely shipping and quality matched description. Device has full functionality.

About


Our company focus is to Provide an exceptional experience to our customers when seeking to purchase refurbished or 2nd life devices. Each device is ensured to be of the following criteria , Fully function tested using both an automated software as well for an experienced technical personnel to ensure device is 100% up to par on performance. Units are Fully sanitized, cleaned, and properly packaged to ensure a satisfactory result to our customers.

Shipping Policies


Free standard shipping on all purchases. Shipped with USPS First class mail - tracking included.

Fedex 2 day express provided on orders over $750 or bulk purchases with a total value of $500 or more.

Fedex 2 day express can be purchased for $20. (payment will be required prior to shipping)

Return & Refund Policies


30 Day warranty provided on all devices for functionality. Warranty starts on the date of delivery per tracking information provided. Return label can be provided for accepted claims.

Returns for any reason are fully accepted & prepaid labels provided for a FREE return experience.

Devices must have icloud accounts and passcodes removed prior to returning , any passcodes or associated accounts will result in holds and refusal of returns .

Claims for item not as described or damages must be submitted within 3 calendar days within receiving the item.

Remorse returns are subject to a 5% restocking fee for shipping and processing .


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