Reviews

All (13639) Positive (12648) Neutral (593) Negative (398)

- 5 / 5 stars

Phone arrived promptly as advertised in the condition stated.

I had a few days of severe wifi connectivity challenges where I could not get through initial registration. However updating the system and the apps and only using one of the router wifi bands worked through the issue over a few days of grinding updates. It was not a phone hardware issue.

Christopher E. - Dec 30, 2018 *

- 3 / 5 stars

This was marked as mint, but had very visible screen burn and a dented volume up rocker that is very hard to press. It also had a mis-matched battery door. In good working order with a good screen though. Very far from what I would call mint.

Ryan S. - Dec 30, 2018 *

- 5 / 5 stars

Arrived in 4 days, all appears normal.

Keric G. - Dec 30, 2018 *

- 5 / 5 stars

Shipping was extremely fast from time of purchase. Great product!

David E. - Dec 30, 2018 *

- 5 / 5 stars

Great so Far! Had one issue with the battery dying at 30%. Might have been just a defective battery from the manufacturer. I bought a new battery and works fine!

Everything else was a described! Thank you!

Colton A. - Dec 30, 2018 *

- 5 / 5 stars

Quick shipping and device in very guide condition.

Neal matthews - Dec 30, 2018 *

- 5 / 5 stars

Phone arrived quickly and safely, and is in beautiful condition, just as described.

David S. - Dec 30, 2018 *

- 5 / 5 stars

Great seller item as described. Arrived within 3 days of purchase (across the nation) which is very fast. Would highly recommend

Jeremy D. - Dec 30, 2018 *

- 5 / 5 stars

After initially sending a damaged phone and then a 16Gb phone, the seller resolved the issues and sent a correct working phone. I'm giving them the benefit of the doubt since they got it right at the end.

Joseph K. - Dec 30, 2018 *

- 5 / 5 stars

Phone was in superb condition and arrived right on time!

Matthew W. - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

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