Reviews

All (13639) Positive (12648) Neutral (593) Negative (398)

- 5 / 5 stars

very quick service item is as described

Mark H. - Dec 30, 2018 *

- 5 / 5 stars

Just started to use the products. Good so far.

Satya J P. - Dec 30, 2018 *

- 1 / 5 stars

The phone was received in a security lockdown. "This device is locked because of an abnormal factory reset. Sign in to the Samsung account that you have already signed in to on this device to confirm that it belongs to you." The seller was initially unresponsive. I only finally received a belated response and refund after filing and escalating a claim with Paypal. And I was out return shipping.

Nicholas N. - Dec 30, 2018 *

- 5 / 5 stars

Great, responsive seller - delivered everything as promised.

Jim H. - Dec 30, 2018 *

- 3 / 5 stars

The phone i received looked and worked great. However the battery that came with it did not hold a proper charge. I had to replace it after one day because the phone would shut off.

Tadd T. - Dec 30, 2018 *

- 5 / 5 stars

Received the phone just two days after placing the order. Phone is in great condition.

Greg D. - Dec 30, 2018 *

- 5 / 5 stars

Received on time and in fine condition

Device-Dog - Dec 30, 2018 *

- 5 / 5 stars

Phone is working great. Highly recommend seller.

Rob G. - Dec 30, 2018 *

- 5 / 5 stars

Received 8/26/16.

KCPR-MT - Dec 30, 2018 *

- 5 / 5 stars

Received 8/26/16.

KCPR-MT - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.