Reviews

All (13634) Positive (12643) Neutral (593) Negative (398)

- 3 / 5 stars

Battery functioning to ~55% capacity. Deep dents in frame of phone and switches from vibrate to silent by itself.

Kathryn R. - Dec 30, 2018 *

- 5 / 5 stars

Good condition. Phone works great. Fast shipping within a week.

james b. - Dec 30, 2018 *

- 1 / 5 stars

The description given with the photos uploaded did not describe the phones conditions. The phone was dirty from the edges and were you charge the iPhone as well, their was a SIM card inserted that came with the phone and it showed the phone still had service, I took the sim card out and checked for water damage. I did not see the sticker that is white that turns another color when wet. The phone had hits in every corner and was not happy. So I returned it right back on the same day. It would help if the seller provides exact pictures and descriptions that way whoever buys it is not suprised.

jacklin v. - Dec 30, 2018 *

- 5 / 5 stars

Easy quick and came just as advertised

Jack D. - Dec 30, 2018 *

- 5 / 5 stars

Fast shipping. Phone was in great condition. No issues!

Jason W. - Dec 30, 2018 *

- 5 / 5 stars

Product as-advertised. Prompt shipping.

John B. - Dec 30, 2018 *

- 5 / 5 stars

Shipped quickly and the phone was in great condition.

Brendon - Dec 30, 2018 *

- 5 / 5 stars

Fast, quick, and easy purchase. Great purchase Thank you

Brandi N Jason V. - Dec 30, 2018 *

- 5 / 5 stars

Phone arrived in the condition that was expected. Unlocked too. Would buy from this seller again!

Brandon A. - Dec 30, 2018 *

- 3 / 5 stars

Shipped in a timely manner and I got the phone. But the battery is completely shot. Doesnt hold charge at all. So i have to send back for another. Its a hassle but I am glad for the 30 day warranty.

Travis T. - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

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