
We Buy Mobile Corp
On Swappa since
Location:
Jacksonville, FL
US
Enterprise
PLEASE READ ! too much happened here. Phone #1 - phone is NOT FULLY PAID. upper left corner's screen is a little lifted. hazy front&back camera lens Phone #2 - speaker doesn't work, when i turn up the volume it keeps saying "headphones" instead of "volume" when i insert my headphones it works just fine. hazy back camera lens. receiver microphone doesn't work. #3 - THEY SENT PREPAID SHIPPING LABEL BUT I PAID $2 FOR THE BOX TO SHIP IT BACK - THEY GOT EVERYTHING BACK INCLUDING THE BUBBLE WRAP AND THE ORIGINAL BOX THAT WAS USED FOR THE PHONES TO SHIP TO ME - THEY ONLY REFUNDED ME FOR 1 PHONE !!!??? REPLIED BACK TO THEM, NEARLY 11 HOURS AFTER I GOT A RESPOND BACK SAYING THEY NOW REFUNDED ALL HIGH EXPECTATION FROM THIS COMPANY, BUT HAVE NOT MET MY STANDARDS. BUYERS PLEASE CHECK YOUR PHONES, EVERY CORNER OF IT, AUDIO, CAMERA ETC EVERYTHING BECAUSE ALTHOUGH THIS COMPANY HAS GOOD RATINGS, THEY'RE STILL UNAWARE OF WHAT THEY SEND TO THEIR CUSTOMERS. NEVER DOING BUSINESS AGAIN. THANKS THO
Thank you very much for the excellent condition phone!
Next time you might want to mention the unlocked phone is Verizon since they aren't always network compatible.
The phone was quickly delivered and came fully charged and in the advertised condition. I've yet to get a SIM card for it (just arrived today), but the phone appears to be ready to go.
Quick shipment; thank you!
Transaction was seamless, and the product was in condition as described. Very satisfied and would do business again. Thank you!
Phone was not in the condition advertised and did not have the storage as advertised. I did receive a refund a full refund but it was not until 3 days after they received returned merchandise and I initiated a dispute with Swappa and PayPal. Best case they are sloppy and don't value their customers or their time, worst case they think they can get away with shipping lower storage phones and get away with it more often than not. How hard is it to make sure the phone you ship is the same as the one you sold on the listing?...........Would not buy from them again.
Item was in surprisingly better shape then I had expected, practically "mint' with great battery health. Shipping was fast. Excellent experience all around!!
Sale went smoothly and fast shipping
Hello I received my note 8 as scheduled I'm very pleased it was like new condition.
It had a lot of updates. Works great. I'm with straight talk I put my sim card in and it connected instantly. Great. Best deal ever.
About
We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.
All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.
If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.
Shipping Policies
Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.
Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.
Return & Refund Policies
Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.
Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.
We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.
In the event we are unable to repair/replace the device, a refund will be issued.
The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.
Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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