TSG Wholesale
On Swappa since
Location: Russellville, AR US
The phone was I good condition, however it was advertised as mint. The phone phone had scratches know the back and light scratches on the front. Not very noticeable on front. I'm just a little upset that the phone was not mint as advertised.
The phone I purchased was supposed to be unlocked and would not work with Verizon, though the seller said the ID worked successfully via Verizon's device check. Not a big deal entirely, so I returned the phone to the seller. I sent emails checking in with the seller through official channels (Swappa, PayPal). 6 days passed since the package arrived at the seller's door (tracking through USPS), but no refund ($200+) and no communication. After posting negative feedback and Swappa contacting the seller, I finally was refunded. I've had much smoother transactions with other sellers, but thankful I did get a refund so I've changed the negative to neutral rating.
I am sad the cell phone didn't work but thanks for the responsibility returning the amount ASAP. :(
The phone was less than 10% charged when I received it. After 12 hours on the charger, it was only 2/3rds charged. Tried a charger I knew was good, no luck. Had to return it. Was refunded my $ as soon as the seller received the phone. Am disappointed the phone was sent out in this condition, but am relieved it was not a hassle to return. Am just out the return shipping, T-mobile sim I purchased, and the week without a working phone.
About
TSG Wholesale is an S-Corporation registered in Arkansas and has been in operation since 2012. We specialize in providing Brand New smartphones and gadgets at below retail prices! All devices are GUARANTEED AND WARRANTED! Please add us to your favorite sellers to receive updates on the latest deals! Like us on facebook for special deals on swappa!
Shipping Policies
Shipping is FAST, FREE, and ALWAYS SAFE with Priority USPS Mail!!
Return & Refund Policies
The device will be warranted through TSG Wholesale for 60 days. The warranty will cover manufacturer defects. All devices will also come with 14-day return period. All returns must be in original condition for full refund.
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