Global Gadgets Inc.

Global Gadgets Inc.

On Swappa since Oct. 9, 2013 (12 years)

Location: Conshohocken United States US

Enterprise


4009 Reviews • 4.5 Stars
Sold: 14925 Bought: 0 Active: 19

- 5 / 5 stars

Shipped very quickly, and in mint condition, as described.

- 5 / 5 stars

Phone arrived quickly. I was a little caught off guard that the phone wasn't sealed in the box but then again it wasn't advertised this way. Phone seems brand new. Happy.

- 5 / 5 stars

product as described

- 5 / 5 stars

Device is brand new just as described by seller, fast shipping, I very satisfied.

- 5 / 5 stars

Fast shipping. Phone is exactly as described by seller.

- 5 / 5 stars

Receiving the phone was great. Transaction was fast and item was as described.
Unfortunately, I had to return the device because I wasn't able to use it on my work network. The seller was kind enough to accept the return but charged a $50 restocking fee. :( Overall a good experience.

- 5 / 5 stars

Fast ship, seems to be working well!

- 5 / 5 stars

AWESOME!!! Super fast shipping. Ridiculously well packaged. Triple packaged. Phone is flawless. Buying all my phones here from now on.

- 5 / 5 stars

A little bit scuffed up, but overall happy with purchase!

- 1 / 5 stars

The company was fast at shipping the phone to me. However, when I had problems with it, their customer service is non existent. That's probably why they have a F rating with BBB.

My phone was defective. I spent over 3 hours in 2 trips to our local Verizon office trying to get the phone to work correctly. Verizon said the phone was defective and they couldn't make it work. I sent 2 emails and made a phone call (got a recording), they never returned my emails or returned my phone call. Had to email Swappa to complain and find out how to return the phone. Swappa got my money back for the phone.

Since the problem was a defective phone, I asked for shipping charges on the return.
Now Swappa won't honor their own rules which state-

"If an item is received in an unusable state (e.g. is blacklisted and/or cannot be activated) and must be returned, the seller is responsible for reimbursing return shipping costs to the buyer to remain in good standing. "

About


Global Gadgets Inc. is a distributor of all your electronics products. One of our strengths is selling top quality new and previously owned cellphones and tablets. We are dedicated to providing unparalleled customer service and will go the extra mile to ensure you are satisfied with your purchase. Our goal is to have happy repeat and referral customers. Thanks for Shopping!

Shipping Policies


Our goal is to ship each order the same day it is received. We will do our very best to ship your order out within a few hours after receipt.

Return & Refund Policies


We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell.

Our goal is to make every customer transaction our most important. We hope that you are very satisfied with your purchase, but realize that sometimes returns are necessary. If you are not satisfied with your purchase, you may return it for and exchange or refund within 30 days. Returns and exchanges which are not a result of an error by IAW are subject to a 20% restocking fee.

Please note that all returns require an RMA#. Please contact our Customer Service Center to obtain the RMA#. This is a strict requirement so that returns are processed smoothly and efficiently. Any packages received without a proper RMA# will be refused.

If the return or exchange is a result of an error by IAW, we will supply a postage paid label for the return postage. If it is not due to a IAW error, the buyer is responsible for any shipping and handling costs to return the product.

If you receive a damaged shipment, please be sure to take pictures or write down the details any visible damage or and circumstances about the delivery. If you find concealed damage, save the carton and packaging material. Please be sure to call or email our customer service department immediately if you received a damaged shipment.


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

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