Jackie Yeh

Sold a Frankenstein phone with battery that was crapping out within the first few months. Had Apple look it over and discovered the display was also second hand. Communicated with seller at 6 months and didn’t hear anything until a month later after involving Swappa and making a case. Phone battery is now essentially dead and doesn’t work even when plugged into power. Can’t remove display because there’s a crack that was hidden under a cracked screen cover that was included in sale. Seller appears to be ignoring this issue. They said replacement battery would last as long as a new one. I’m demanding a refund or credit with swappa.