PhoneOutlet

PhoneOutlet

On Swappa since Jan. 9, 2016 (9 years, 3 months)

Location: None United States US

Profile code: HLZ224


61 Reviews • 4.5 Stars
Sold: 157 Bought: 0 Active: 0

- 5 / 5 stars

good

- 5 / 5 stars

Great seller!

- 5 / 5 stars

iPad was in good condition

- 5 / 5 stars

Phone is as described

- 5 / 5 stars

Item as described - Great seller - Fast shipping!

- 1 / 5 stars

Phone is in good shape but listed as a T-Mobile phone T-Mobile rep confirmed is a locked Metro PCS phone. No resolution through seller.

- 3 / 5 stars

Item had more "blemishes" than listed. Had some markings around the top of the rear camera lens that couldn't be seen from the listed photos. Considering the specs of the phone, not too big of a deal for a "fair" phone at the wanted price. Also, it didn't seem to really be shipped (as in with the shipping provider and not just printing the label and posting the tracking number) until two days *after* the Swappa processing time limit of two days after the sale. That's when I mentioned the tracking number not having any updates and it updated that night.

- 5 / 5 stars

Quality of product was as promised.

- 5 / 5 stars

Thank you

- 5 / 5 stars

????

- 5 / 5 stars

Phone arrived in good packaging. Scratch on screen was a bit deeper than light scratches but phone works well.

- 5 / 5 stars

Great experience. Arrived faster than advertised!

- 5 / 5 stars

Fast shipment and quick to communicate. Sadly the phone had a defect that was not detected by the seller, but I received a full refund after a few messages and videos of the situation. No complaints.

- 5 / 5 stars

Awesome seller. Thank you. The phone was in great condition

- 5 / 5 stars

Phone condition arrived exactly as described, with fast shipping. Yes I would purchase from again.

- 1 / 5 stars

Malfunctioning phone was sold without even apology! The only way to get money back was credit card dispute!

- 1 / 5 stars

They sent a different phone than what was in the listing. Purchased an unlocked Google Pixel 3a according to the listing and received a Verizon Google Pixel 3a. The IMEI that is shown after you purchase a phone did not match the IMEI of the phone I received, as one would expect. Now I happen to use Verizon so that was fine and the phone was still in good condition. However, I brought this to the sellers attention and they just asked if there was anything wrong with the phone. Not a good response in my opinion. If I had shipped the wrong device I would have offered to pay for return shipping and then made sure to ship out the correct one upon receipt of the wrong one. Or if the buyer wanted to keep the phone, I would have given them some kind of partial refund for the mistake that I made at the very least. So even though the phone seems to work fine and I was able to activate it, I would NOT purchase from this seller again. Mistakes happen.... It's how you respond that matters....

- 3 / 5 stars

did not include any cables or pin to remove sim card.

- 5 / 5 stars

Device is immaculate, thanks!

- 3 / 5 stars

Unlocked swappa category is not reliable to filter out unlockable bootloader (Verizon) versions of this phone.

- 5 / 5 stars

Arrived fast and item is as expected. Thanks!

- 5 / 5 stars

Fast shipping

- 5 / 5 stars

It’s was great thanks a lot

- 1 / 5 stars

DO NOT ORDER ANYTHING FROM THIS BUSINESS, they cannot be trusted. They don't know what the hell they are talking about. They sold me a phone that was blacklisted. At first, i was understandable, and said mistakes happens. its ok, let me return the phone and get a full refund so i can buy another phone, but NOOOOOO. Seller refused the refund, and said my carrier blacklisted the phone. impossible. it's a fully paid for phone, Carriers do not blacklist fully paid phones. so it was reported lost or stolen after running the IMEI numbers. I had to wrangle out of this mess and file a dispute with Paypal after no response from them after 3 days, so Paypal agreed with me that i had been given a blacklisted phone after providing proof that it is and legally i had to give it back since it's lost or stolen. I had to fight all the way to the end. So, beware of this seller.

- 3 / 5 stars

TBT

- 5 / 5 stars

great phone, fantastic seller and communicator. thanks for fast shipping too.

- 5 / 5 stars

Device arrived in condition advertised, very happy with purchase.

- 5 / 5 stars

Item as described, shipping was prompt

- 5 / 5 stars

Good transaction, quick to get back to me. Thanks

- 5 / 5 stars

great condition

- 3 / 5 stars

item was received

- 5 / 5 stars

Great

- 5 / 5 stars

arrived as advertised

- 5 / 5 stars

ok

- 1 / 5 stars

Poor experience with the seller.

- 3 / 5 stars

Phone was not as described. Listed as good, far from good condition. Closer to fair condition.

- 5 / 5 stars

thank you

- 3 / 5 stars

Thanks got the phone today

- 5 / 5 stars

Thanks

- 5 / 5 stars

great seller

- 5 / 5 stars

No problems!

- 3 / 5 stars

Satisfied with the phone, but took a while to ship and did not respond to my messages on the sale page.

- 3 / 5 stars

I received this item on time. It has few hair lines on the screen but I could spend on screen protector

- 5 / 5 stars

Accurate description fast shipping

- 5 / 5 stars

Phone arrived a day early and was exactly what I was expecting.

- 5 / 5 stars

Fast shipping.

- 5 / 5 stars

Great seller

- 5 / 5 stars

Exactly as advertised! 10/10

- 1 / 5 stars

Phone sold as unlocked device, turns out to be a Locked T-mobile version, which I verified by calling T-mobile providing the EMEI, when asked about it he had little knowledge of what UNLOCK means, blamed me for trying a Verizon SIM card, wrongly assuming I was trying to use the CDMA service, seller it's either not well knowledgeable of the phone business or he just pretended to be to sell a locked T-mobile phone.

- 5 / 5 stars

Thank you


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