Sell Lenovo ThinkPad
Get more green when you sell on Swappa.
Frequently Asked Questions
Swappa is a US-based marketplace.
- Sellers located outside the United States cannot create listings on Swappa.
- International buyers can buy on Swappa if they provide a US shipping address and use a US-based payment source.
You can use a freight forwarding service as your US-based address if you are an international buyer, but you must get the seller’s permission before every purchase.
If using Quickbox USA, or Stackry you are not required to ask before purchasing if the listing is marked with Quickbox or Stackry support.
What if a buyer uses an international payment source?
- If an international payment …
Sellers should not publicly share IMEI, ESN, or serial numbers for devices. Your IMEI number is considered private information until your item is sold.
- Buyers can ask sellers to check the IMEI with a carrier they'd like to use by supplying a link to the carrier's BYOD (Bring Your Own Device) carrier compatibility page.
- Buyers shouldn’t post listing comments asking for the IMEI before purchase.
Sellers: If you are wondering whether it is safe to send the IMEI to a buyer -- it is safe to send the IMEI to a buyer provided it is being shared privately, and after …
Swappa offers a free ESN/IMEI check service: Check your ESN / IMEI
Swappa’s free IMEI check service reports whether a device is allowed (clean and ready for activation according to the GSMA global registry) or blocked (reported as lost or stolen).
If you don’t know the history of a device or are unsure about its activation status or any outstanding financial obligations, please contact the original wireless carrier before creating a listing.
Read more: How to find your phone’s IMEI
Communication on Swappa takes place before (pre-sale) or after (post-sale) a purchase.
- Pre-sale communication: Buyers and sellers can communicate about a listing in the public comments on listing pages. All comments should directly pertain to buying and selling that particular listing.
- Post-sale communication: After a listing sells, buyers and sellers can communicate directly on their private sale page.
The exception to this rule is for Enterprise Sellers. The public comments for enterprise seller listings are disabled, and Enterprise Sellers can only be contacted post-sale.
Swappa verifies listings before they go live to prevent scams and keeps junk devices out. To do this, we need your IMEI if you’re selling a cellular device -- or your serial number if you’re selling a WiFi-only device.
Finding your IMEI is easy:
- iPhone and iPad IMEI numbers can be found by going to Settings > General > About
- MacBook serial numbers can be found by clicking About This Mac from the Apple Menu
- Android IMEI numbers can be found by going to Settings > About Phone > Status
How to find a phone ESN number:
Swappa marketplace fees are simple, transparent, and lower than the competition.
Each party (seller and buyer) pays a flat 3% Swappa sale fee.
- Sellers pay 3% of the Ask Price. So if you list an item with a $100 ask price, you pay $3 to Swappa and receive a payment of $97 (minus PayPal payment processing fees).
- Buyers pay 3%, which is added to the seller's Ask Price when setting the Listing Price. In other words, a listing with a $100 Ask Price will have a $103 listing price. The buyer then pays $103 plus tax (when required). …
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