AT&T Reviews

I switch to AT&T Prepaid after years of dealing with Verizon constantly jockeying my bills to attempt to milk me for more money. I was constantly having to call customer service to find out what my extra billing fees were for and 2/3 of the time it was because they had added some feature to my account without my approval or permission. I finally got mad and shut them off. Went over to AT&T and I've been very pleased with the service, coverage, customer assistance, etc. I no longer have a huge cell bill nor the hassle of dealing with added on features I never requested nor the headache of getting anyone to reverse the extra charges Verizon consistently tries to RIP off their customers with. I will never change my carrier again...and I will never put up with Verizon's bullshit again.

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great

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AT&T has been good for wireless and their customer service is always amazing at the locations that are direct AT&T employees. The locations that are contracted are terrible and fairly rude. The AT&T employees have allowed me to stay grandfathered in to my plan and been great about finding me good options based on my needs. Low pressure and seem to know I'll stay if they don't dink around with me. I've dealt with adding and subtracting lines and services due to teenagers and they have been flexible and reviewed my best options for each situation.

AT&T has been good for wireless and their customer service is always amazing at the locations that are direct AT&T employees. The locations that are contracted are terrible and fairly rude. The AT&T employees have allowed me to stay grandfathered in to my plan and been great about finding me good options based on my needs. Low pressure and seem to know I'll stay if they don't dink around with me. I've dealt with adding and subtracting lines and services due to teenagers and they have been flexible and reviewed my best options for each situation. Our service area is good and we have not had issues with speed.

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good