MacBook Pro 2021 - 16"

Listing approved. Thanks for using Swappa.

Hi Jan, I'm willing to purchase this ASAP for $2,150.

Can you please post a picture of the battery life section?

Just uploaded it

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Thank you!

Christopher my ask price is $2150

Christopher please respond ASAP if you are still interested, before is gone. Thanks.

Hey Jan yes I am still interested

Thanks, on you then. The price that you see is because of the Swappa fee, but my asking price for the Macbook is $2150 like you asked.

Understood, it's saying there's a buy lock.

Buy lock? Mmm I’m new to this so let me see what the help staff can do

A "buy lock" or a “listing is temporarily unavailable” error generally occurs when a purchase attempt is made for a listing to prevent it from being purchased more than once (or by more than one user). Please review our FAQ page here for further information on this: https://swappa.com/faq/buy/buy-lock

Please check back in a few minutes to see if this passes. Thanks!

There you go Christopher, thanks John from Staff.

Any luck now Christopher?

Nope, still a buy lock

Staff could this get resolved so that we can close this deal?

The buy lock is an automatic process triggered by someone attempting to purchase the listing. Is anyone getting any other errors besides the buy lock?

Nope

Staff I would really like to complete this deal, please try to find a resolution for both of us

^

Still having trouble Christopher?

I'm sometimes getting the buy lock error and sometimes I'm getting this error.

"We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method."

I'm not sure if it's my paypal or swappa. I've purchased things on paypal recently though so I don't think its that.

Swappa how can this be resolved?

Christopher please check your PayPal settings here in Swappa website to see if there is something wrong. Just checked mine and it was all good.

Christopher are you still interested and able to complete purchase?

It turns out paypal flagged my account on my first attempt to purchase due to 'security concerns' that I cannot find any information about. I made a support ticket but they haven't responded yet, I may have to call them.

Actually, it may be your paypal account. I attempted to purchase other listings here and I'm not getting the error, the error only happens when I try to purchase from your paypal account.

Has your paypal account been flagged recently?

Oh ok, understand. I would appreciate it if you could get it resolve ASAP, I’m trying to give you priority for the deal, but I can’t hold it forever. Thanks.

If PayPal is denying a payment, this is usually an issue related to the attempted buyer's PayPal account (sometimes related to their lack of a confirmed shipping address: https://www.paypal.com/webapps/mpp/shipping-address-outside).

While less common overall, the issue could also be related to the seller's PayPal account being limited, so both parties should reach out to PayPal's support team (preferably over the phone) to ensure their accounts are ready to send and receive payments respectively.

From what we can see, other sales seem to be processing without any issues, so it doesn't appear to be an issue with our site. If our support team can be of further assistance, please reach out to us using our help form with any other question rather than posting further comments here: https://swappa.com/help

Thank you!

Standby, checking my account again

Just talked with PayPal on the phone, my account is all good.

Still no joy Christopher?

I'm dealing with paypal customer service, they declined my transaction yesterday for "security purposes". I've been on hold waiting to speak to another department to remove whatever is blocking me from purchasing this.

Understood, standing by.

Hey Jan, they're telling me there's no hold on my account and to make the purchase again, which failed. Sorry for this, It's not your fault but I'm no longer interested in this listing since I was able to make a purchase on another deal without any errors.

Ok thanks for trying. Thanks Swappa :)

Pretty sure there is something wrong with the listing Swappa…would be nice if you guys could fix it

Jan P., please contact [email protected] for further assistance.

I believe it's most likely a Paypal issue, paypal did block the first transaction attempt, but when they tried to 'override' the payment, it did not work.

They then told me retry yet the error persists. I think there actually is a block but whatever customer service rep I was dealing with didn't understand the issue.

Understood, sad that we couldn’t make the deal

Hello Jan P.

Very much interested in this listing of yours. I see you've been having difficulties with the transactions through PayPal. One question however on the computer's condition. Can you send a pic of the cycle count?

Thanks!

Karl M.

Hey Karl, the MacBook is already reset, so I couldn’t tell you but like you see in the pic the battery is 100% health wise

Still interested Karl?

I am yes. Give me some time to think on it. Thanks so much for your prompt response!

The condition of your item looks great, so I think you will find a buyer no problem. good luck!

Hi. I was reading system stats you posted and it says Activation Lock is “Enabled”. Is the computer reset and iCloud off?

Hey Sharma, yes those pic were before the full reset, right now the MacBook is full reset and already packed.

Sharma are you interested?

Just updated listing, forgot to include that it has Apple Care+ until December 2023 , you can verify with serial number on Apple’s website

SN# J4R9C32M9T

Hey, would you be willing to accept $1900 for it?

I have 1850 ready to go. Would you accept?

Sorry but I can’t that price includes Swappa fee, PayPal fee and shipping

Just updated listing, 34 battery cycles

Hi Jan, would you be okay with $2000? If yes, I can buy now.