Apple iPhone 7 Plus
AT&T

Hello, Would you take $290?, And I will take it right now

Hello, Would you take $290?, And I will take it right now

Hello, is it unlocked.

It is not unlocked but ATT will probably let you unlock it

i'm trying to buy but keep getting this error message... "Payment not submitted: Express Checkout has been disabled for this merchant. Please contact Customer Service.."

If PayPal is denying a payment, this is usually an issue related to the attempted buyer's PayPal account (sometimes related to their lack of a confirmed shipping address: https://www.paypal.com/webapps/mpp/shipping-address-outside).

While less common overall, the issue could also be related to the seller's PayPal account being limited, so both parties should reach out to PayPal's support team (preferably over the phone) to ensure their accounts are ready to send and receive payments respectively.

From what we can see, other sales seem to be processing without any issues, so it doesn't appear to be an issue with our site. If our support team can be of further assistance, please reach out to us using our help form with any other question rather than posting further comments here: https://swappa.com/help

Thank you!

Not sure what's up. PayPal says the account is verified and ready for transfers. I'll call them to make sure it's nothing on my end.

Original display?

Okay, phone is paid off right?

Yes.

Yes.

Yes.

Yes, original display.

So what did Paypal have to say? I can't even get to the login screen on 2 different browsers with ad blockers turned off. It'd be nice if you give me opportunity to buy first once things are resolved 🤞

Trying to buy says express checkout is disabled for your account.

Maybe swappa can help?

I am calling PayPal now. I have no idea what the issue is.

PayPal says the problem is fixed now and Express Check out enabled.

Hello, Can you do 300 please? instant payment.

I'm afraid no, same issue. I cannot buy it

its a SWAPPA issue not a paypal issue merchant issue !

If PayPal is denying a payment, this is usually an issue related to the attempted buyer's PayPal account (sometimes related to their lack of a confirmed shipping address: https://www.paypal.com/webapps/mpp/shipping-address-outside).

While less common overall, the issue could also be related to the seller's PayPal account being limited, so both parties should reach out to PayPal's support team (preferably over the phone) to ensure their accounts are ready to send and receive payments respectively.

From what we can see, other sales seem to be processing without any issues, so it doesn't appear to be an issue with our site. If our support team can be of further assistance, please reach out to us using our help form with any other question rather than posting further comments here: https://swappa.com/help

Thank you!

I just got off the phone with PayPal less than a half hour ago. They said they fixed the problem and showed me how express checkout was now available. Please try again.

Swappa, can you check this out with your tech support?

Payment not submitted: Express Checkout has been disabled for this merchant. Please contact Customer Service..

Payment not submitted: Express Checkout has been disabled for this merchant. Please contact Customer Service.. It's not allowing purchase

Still on phone w PayPal. They are getting many calls
From swappa customers. This is a swappa issue.

PayPal CSR says multiple swappa customers getting same checkout disabled error. They are trying to help swappa. Standby.

PayPal CSR says multiple swappa customers getting same checkout disabled error. They are trying to help swappa. Standby pls.

The Cyber Hunter,

If you are continuing to see issues with your PayPal account, please reach out to us via email at [email protected]

Thank you,

Hi Heather, the PayPal CSR said multiple Swappa customers are getting same exact "checkout disabled" error on other listings as my purchasers are receiving on my listing. PayPal has determined that this error is not occurring on the PayPal systems, rather, that this error message must be being generated by the Swappa system. PayPal CSRs are trying to help multiple Swappa customers with the same exact issue today though the problem is not a PayPal problem. I opened a ticket with PayPal but will more likely need Swappa technical support since the issue is on your side according to PayPay.

The Cyber Hunter,

As Heather said below, since you are still having issues, please reach out to us via email at [email protected].

Thanks

I did. Robert from Help@ responded and offered the same generic message as your canned message from the Swappa administrator earlier. I write him back with a request to open a ticket and have not received a response. Please leave the listing up so tech support can check it as needed to get this resoved. Please help escalate this as we are getting nowhere so far.

Here is Robert's response: Sorry to hear of the issue. I'm surprised to hear that a PayPal CSR offered that information, as we've not had any similar reports here on the site. Typically, from past experience, the "Express Checkout" error (when shown on our side) indicates an issue with the sellers PayPal account. Please keep us informed on the status of the case that opened with PayPal.

As you can see, this is mostly opposite of the Swappa response on the listing side from earlier: If PayPal is denying a payment, this is usually an issue related to the attempted buyer's PayPal account...

The Cyber Hunter, we are responding to your emails, please keep these comments clear for future communication with other users.

Payment not submitted: Express Checkout has been disabled for this merchant. Please contact Customer Service..

Here's an idea SWAPPA how bout you help this poor guy fix the problem ! Some of us have been trying to purchase this ALL DAY !!! Stop passing the buck and pointing fingers and get one of your devs to take a look clearly you are passing paypal incorrect data and/or improperly interpreting data returned from paypal...

Hello. What is the battery health of this phone?

It's a good battery. No issues experienced.

OK, for those who are/were interested, this can now be purchased normally with express checkout as whatever the issue was between PayPal and Swappa was resolved.