Mario Chandias

Anonymous
16160 Views

Good morning dear Swappa company, I am writing this complaint with the purpose of obtaining a response to this situation. We receive the article Apple iPhone 11 - Cricket, Black, 64 GB, A2111 Apple iPhone 11 - Cricket, Black, 64 GB, A2111, Code SYDK41067. This item was mentioned in the purchase as active and unlocked, but it turns out that it did not come that way, we have tried to communicate with the Criket company but they told us that they cannot do anything because the former owner has a debt. That is to say, the phone cannot be used, I expect a refund of my invested money and an immediate response, thank you very much

Rob D. on Swappa
Swappa Staff

Please email in with the listing or sale code for your device to [email protected] and we can assist in further detail.

Thank you.

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