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Swappa not responding to emails

Anonymous
326 Views

I ordered a phone that shipped out January 4 and the seller was fantastic. I have an issue with Swappa because we have not received the 3 month free trial from Mint Mobile that we selected at check out and it’s almost two weeks and my daughter can’t use her new phone because she doesn’t have service. I have sent Swappa two emails and they responded to neither of them. Any tips for getting a response?

Rob D. on Swappa
Swappa Staff

Please email in with the listing or sale code for your device to [email protected] and we can assist in further detail.

Thank you.

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