Return or trade in options

Hello I purchased a Galaxy flip Z5 recently. Unfortunately the phone has been locked to the US Cellular phone service and they are unable to unlock it without the original buyers permission. I would like to return this device, and purchase a similar device that is unlocked or can be unlocked to work with my carrier, T-Mobile. What steps do I need to take in order to trade-in or return this item because it is unfortunately unusable without the original buyers information.

Please email in with the listing or sale code for your device to [email protected] and we can assist in further detail.
Thank you.
Post your own reply to get in on the discussion...
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
Search and Save
Get Help, Fast
Need help with a listing or a sale?
Submit Help RequestHelpful Links
Swappa's typical response time for help requests is around 20 minutes... That's really fast
Sell with Swappa
Cart, Full of Deals
Your cart is empty :(