AT&T will not unlock phone due to money owed

Rob R. on Swappa
Rob R.
1131864 Views

Last March I bought a brand new iphone 13 (still wrapped) from a seller on Swappa for my elderly Mom. We need to switch it to a lower cost carrier and AT&T will not unlock it because they say that the person we bought it from owes money on the phone. I welcome any advice.

Rob D. on Swappa
Swappa Staff

Please email in with the listing or sale code for your device to [email protected] and we can assist in further detail.

Thank you.

Ivan P. on Swappa
Ivan P.

what ended up happening here, about to buy at&t locked iPhone and want to know the resolution

MANUEL C. on Swappa
MANUEL C.

ROB R. I AM SORRY THAT HAPPENED TO YOU , PLEASE TRUST SWAPPA ON HELPING YOU BECAUSE SWAPPA HELPED ME IN 2 OCCASIONS I AM PRAYING YOU HERE THANKS MUCH FOR SHARING GOD BLESS YOU ALL THERE

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