iPhone 11Pro Max

Chris K. on Swappa
Chris K.

Just ordered my mom an iPhone 11 Pro Max. When she turns it on, the screen turns red and it fades out and shuts off. It says the Apple display is not an Apple product. Will the seller have to warranty this? I’m not sure how to contact the seller.

Rob D. on Swappa
Swappa Staff

Hello Chris,

Please email in to [email protected] and reference the listing code (starts with an L) or the sale code (starts with an S) of the device purchased.

With that information we can assist you.

Thank you.

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