Wisephone ER

Wisephone ER

On Swappa since Feb. 17, 2014 (11 years, 4 months)

Location: Hampton, VA United States US

Enterprise


1465 Reviews • 5.0 Stars
Sold: 2872 Bought: 0 Active: 19

- 5 / 5 stars

Phone was in very good condition just like they detailed on the post, very recommended. There was a problem with usps but they were helping me every time

- 5 / 5 stars

All good.

- 5 / 5 stars

Great experience, the phone was delivered very quickly and in better condition than I expected!

- 5 / 5 stars

Would buy again.

- 5 / 5 stars

Phone arrived in great shape. Thank you!

- 3 / 5 stars

Received as described.

- 5 / 5 stars

They held up their end of the deal well, because of bad luck the phone was stolen in shipping but they showed me where I could file a claim with USPS and it turned out ok.

- 1 / 5 stars

Seller attempted to sell me a phone that they no longer actually owned. After I requested a refund, they tried to sell me a different phone, and initially ignored my request for a refund while trying to sell me a different phone I did not want.

Seller then called my restating that I wanted a refund 'rude', and blamed the poor interaction on me, rather than their secondary upsell attempt.

Very poor experience in terms of service. The money was eventually refunded.

- 5 / 5 stars

shipped fast, condition as advertised.

- 1 / 5 stars

I have tried to activate this phone, but was not able to due to it being reported as stolen.

About


Established in 2014.

Wisephone ER has become a trusted name in the electronic industry. Initially operating online, we ventured into physical retail in 2020 with our Hampton, Virginia location, followed by another in Norfolk in 2021. Specializing in sales, repair, and trade-ins, we offer comprehensive solutions to meet all your electronic needs. With a focus on quality service, we've earned the trust of customers and continue to expand our footprint while staying true to our commitment to excellence.

Shipping Policies


We include free 2-day shipping for all small consumer electronics (phones, tablets, wearables, etc). Larger products are sent via ground shipping. We ship all orders the same day if placed before 2PM EST. Orders placed after the cut off time ship out the following business day.

Return & Refund Policies


We offer a 1 year limited warranty on all devices we sell. This warranty covers defects only and does not cover damage. We accept returns within 30 days of the date of purchase.


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

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