Reviews

All (1465) Positive (1368) Neutral (58) Negative (39)

- 5 / 5 stars

Looks brand new & works great! I'm very pleased with my purchase.

Matt B. - Jan 03, 2019 *

- 5 / 5 stars

WisephoneER was prompt with shipping and provided detailed communications. I would buy from WisephoneER again!

Jason K. - Jan 03, 2019 *

- 4 / 5 stars

Sometime a phone doesn't work (that happens) With my last purchase, the phone touch screen was not working, but the seller returned it easily following the PayPal and Swappa processes. It really was hassle free and I appreciate it.

calebjenkins - Jan 03, 2019 *

- 5 / 5 stars

I was purchasing a used iPhone for my daughter. One of the biggest concerns with purchasing any used device is that it may not work as advertised. I received the iPhone from WisePhoneER and it visually was in excellent (mint) condition. After checking out the phone, discovered the front facing camera did not work. The seller immediately offered to correct the situation. I sent the phone back and he was able to fix the phone. If that did not work, he was willing to send me a replacement phone.

WisePhoneER was a pleasure to work with and I would definitely do business with them again. I highly recommend them.

Chris P. - Jan 03, 2019 *

- 2 / 5 stars

Phone works but there is a crack right over my front camera..... Not happy with quality

Jordan G. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Meagan S. - Jan 03, 2019 *

- 5 / 5 stars

Quick turnaround. Thank you!

Rob Y. - Jan 03, 2019 *

- 5 / 5 stars

Thank you, a pleasure doing business with you!

Maria L. - Jan 03, 2019 *

- 4 / 5 stars

Fast shipping. iPhone was as advertised.

Liam H. - Jan 03, 2019 *

- 4 / 5 stars

(no additional description provided)

Amy F. - Jan 03, 2019 *

About

Established in 2014.

Wisephone ER has become a trusted name in the electronic industry. Initially operating online, we ventured into physical retail in 2020 with our Hampton, Virginia location, followed by another in Norfolk in 2021. Specializing in sales, repair, and trade-ins, we offer comprehensive solutions to meet all your electronic needs. With a focus on quality service, we've earned the trust of customers and continue to expand our footprint while staying true to our commitment to excellence.

Shipping Policies

We include free 2-day shipping for all small consumer electronics (phones, tablets, wearables, etc). Larger products are sent via ground shipping. We ship all orders the same day if placed before 2PM EST. Orders placed after the cut off time ship out the following business day.

Return & Refund Policies

We offer a 1 year limited warranty on all devices we sell. This warranty covers defects only and does not cover damage. We accept returns within 30 days of the date of purchase.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.