Wisephone ER

Device was received in good condition but was not unlocked as indicated in description. Seller resolved the issue but only after the issue was reported to Swappa.

Phone ended up with lines across screen... according to Google search... a previous poor screen replacement. Seller did offer to replace screen. Seems odd it worked fine before I bought it. Being that the Seller is in business of replacing screens, would have been nice to know upfront that it wasn't in factory original condition.

Sent phone not as described. Was able to refund though. Still wasted a lot of my time..

Had some trouble with it being a different carrier phone but got it to work.

I need to return this iPhone 5S back, because not only the Flash is not working also the Vibrator isn't working.

Please let me know what the next step for me, and when will I get my money back.

If buying from this seller, be advised that he buys broken phones, fixes, and sells them on Swappa. Seller should list devices as "refurbished" per Swappa policy, if seller admittedly replaces phones, and refurbishes them, as name implies "Wisephone ER". Notified seller of low, unbright screen within 32 days of receiving, but he refused to work with me. These are his direct words from the sale page… “I clearly state in all my posts that these are resold phones, the screens can be replaced on any of the phones. I don't check to see if the screens have been replaced because by doing so that would void any apple warranty (if there was any) on the device. Its very likely the screen is a replacement. Sorry but your way past the 14 day return policy I offer” My advice is to ask if the phone has had a screen, battery, or any other replacement, as it is obvious he is not using genuine Apple parts.

Phone arrived with scratches on the screen that were not identified in the sale listing. Seller offered to exchange with another phone, but not wanting to have to deal with more back and forth shipping, I chose instead to accept the seller's partial refund. While that refund resulted in a mostly a fair price for the condition of the phone, and the seller was responsive during the process, I left the experience rather disappointed due to the following two issues:

1) While the seller said that he was doubling the amount he was refunding me for my trouble, he actually wasn't. Comparing the prices of other phones he has listed and their scoring indicated that the amount of money he was offering to refund (which he would not go above) was in fact consistent with what he would normally charge for that score. There was no "doubling" for my trouble.

2) The seller was unable to transfer AppleCare to me, which I understand is not promised in the listing, but was disappointing nonetheless.

Out of the box phone had an issue with intermittent bars across the screen. I shipped back to the seller (he didn't pay shipping), he fixed it and returned it. Everything seemed fine until I realized I was having difficulty connecting it to Wi-Fi...Decided to avoid the hassle of paying return shipping and waiting a week to have it back by taking it to an iPhone repair shop. Apparently the contacts on the Wi-Fi antenna were completely fried, so they replaced it.
I put a glass screen protector on it and ever since then the screen has been less sensitive on the edges. Nobody else with the screen protector has had this problem so I wonder if the replacement screen was cheap or not applied well.

(no additional description provided)

3 Stars for late shipping but device was as advertised