The Wireless Warehouse

The Wireless Warehouse

On Swappa since Sept. 3, 2013 (11 years, 11 months)

Location: BETHESDA, MD United States US


2001 Reviews • 5.0 Stars
Sold: 570 Bought: 0 Active: 0

- 5 / 5 stars

This sale was confusing as there was a mix-up in the delivery, with the phone being forwarded from the original location, but the phone arrived in great condition and has performed beautifully. No issues with the product.

The email correspondence could have been quicker, which would have prevented the forwarding mess-up, especially if that is the only way you are going to communicate with customers. I don't think I am alone in wanting to speak to a human when discussing an order mix-up.

In the end though, I got the phone and it works great.

- 5 / 5 stars

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- 5 / 5 stars

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- 5 / 5 stars

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- 5 / 5 stars

Great seller and Item was as described

- 5 / 5 stars

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- 5 / 5 stars

Great Seller! Awesome!

- 1 / 5 stars

Had to use PayPal protection to get refund because screen didn't function properly. It was outside their 30-day window (Christmas gift that wasn't fully tested before put under the tree), so they wanted to charge me to fix the screen. PayPal has protection up to 180 days though, so it worked out in the end.

- 5 / 5 stars

Sent on time, device looked as promised. However, the phone was defective while making and receiving phone calls. Contacted the seller regarding the issue, they sent a pre-paid packaging label immediately and refunded the dollar amount in a timely fashion.

- 5 / 5 stars

Had some problems with the phone but they worked with me to get Verizon to service the issue that seemed to be covered by warranty. I l liked that they went the extra step to help me when they didn't have to...

About


The Wireless Warehouse has been serving the DC, Maryland and Virginia region over the past two decades with all of it's wireless needs. We continue the same values and commitment to our national sales program.

Shipping Policies


SHIPPING: IN ORDER FOR THE DEVICE TO SHIP SAME BUSINESS DAY, THE ORDER MUST BE PLACED AND PAYMENT MADE BY 3:30PM EST MONDAY-FRIDAY, PURCHASES MADE AFTER 3:30PM EST ON FRIDAY WILL BE SHIPPED ON THE FOLLOWING BUSINESS DAY (MONDAY). PHONES ARE SHIPPED THROUGH UNITED STATES POSTAL SERVICE PRIORITY SHIPPING

Return & Refund Policies


EXCHANGE POLICY: 30 DAY EXCHANGE POLICY ON ALL PURCHASES FROM DATE OF RECEIPT. ANY PHONE THAT IS NOT IN STOCK AND AVAILABLE FOR EXCHANGE, MAY BE ISSUED A REFUND. ANY OTHER RETURNS (BUYERS REMORSE, ETC.) WILL BE SUBJECT TO A 20% RESTOCKING FEE WHICH COVERS THE SHIPPING AND HANDLING EXPENSES.**


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