The Cellular Resource
On Swappa since
Location:
Raleigh, NC
US
Enterprise
Had an issue with the item description. However, they reached out to me to make things right. They truly care about customer satisfaction!
When a stranger saw the horribly cracked screen of my old phone, he recommended that I check Swappa out, based on the replacements he has purchased for his children form the site. After weeks of visiting Swappa followed by hesitation, I finally decided to give it a try. The phone I ordered arrived in a very timely fashion. It is in perfect condition and I am so glad that I gave it a try. My phone is reasonably priced and in great order.I'm so glad I upgraded my phone without the expense of a new phone. Should I or any family member ever need to replace another phone, I will give Swappa and The Cellular Resource my repeat business!
Everything was as expected.
Phone in good condition, and very fast shipping!
Very good service. Phone was as described and shipping was prompt. Phone was packed with care and I highly recommend this seller. Happy with transaction.
Thanks
Got here quick, a little more scratched than I was hoping, but good sale, hoping it has a long life in new hands!
Everything was as described and shipped quick. Thank you.
Phone as described and works great! Fast shipping!
The sale was easy and simple. Received the device and have been using it daily. Everything checked out ok. Thank you for patience.
About
The Cellular Resource is your premier vendor for all electronic devices! We're excited to help you find what you need. All of our devices have been fully tested and passed our 30-point quality control inspection. All devices have a 30-day warranty and we generally ship within one business day. Please see our Shipping and Refund and Return policies for further details.
Shipping Policies
The Cellular Resource will ship your order within two business days (Friday orders are shipped by Monday at the latest). We do not ship orders on the weekends or holidays. Orders are shipped via USPS First Class unless expedited shipping is selected at check out. Currently we do not provide international shipping.
****IMPORTANT SHIPPING NOTICE - PLEASE READ BEFORE PURCHASING****
Please make sure your address is correct at checkout and on Paypal prior to completing your purchase! We can only ship to the address provided at checkout. If you need to have your address changed prior to checkout, then you will be subject to a 2.9% +0.35c cancellations fee. Once your order is cancelled, you may repurchase the item with your updated address information.
Shipping options:
-Regular shipping = USPS First Class Mail
-Expedited shipping = USPS Priority Express or FedEx Overnight
Return & Refund Policies
All Cellular Resource devices are covered under a 30-day functionality guarantee! We provide you free return shipping if you experience an issue covered by our warranty. After we receive and process your return and it meets our Return Requirements (below), we will refund your payment or send a replacement device within 2 business days.
Please contact us through your Swappa sales page for any questions about returns.
Note - any messages sent to us outside of Swappa will be redirected to your Swappa sales page.
Our warranty covers (no fees applied):
--Manufacturer defects
--Item received significantly not as described
Our warranty does not cover, and fees will be applied for:
--Damage of any type
--Buyer's remorse (changed mind)
Return Requirements (to be eligible for a refund):
--Returned device is in same condition as sold
--All iCloud/Google/Samsung or otherwise accounts are completely logged out and removed
--No password locks
--Device is in original box/with accessories (if included in original sale)
Fees for refunds and returns outside of warranty:
--2.9% +0.35c fee to cover PayPal's refund fee for each device that has not shipped
--2.9% +0.35c fee to cover PayPal's refund fee for ADDRESS CHANGE REQUESTS (due to PayPal's new fee policy) --> see our Shipping Policy for more details
--Out of policy returns (over 30-days) will be reviewed on a case-by-case basis and may be subject to a restocking fee up to the device's full value.
Thank you!!!
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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