Superior Surplus LLC

Superior Surplus LLC

On Swappa since Sept. 7, 2023 (1 year, 7 months)

Location: Mentor, OH United States US


59 Reviews • 5.0 Stars
Sold: 174 Bought: 0 Active: 9

- 5 / 5 stars

iphone came in excellent condition as described in listing. fully functional.

- 5 / 5 stars

Thanks for the good transaction.

- 3 / 5 stars

A little scratched up more than I thought.

- 5 / 5 stars

Item as described and in wonderful condition. Super fast shipping as well.

- 3 / 5 stars

Got my phone

- 5 / 5 stars

Item came quickly and exactly as described!

- 5 / 5 stars

Power cable and HDMI cable NOT included. Box was smashed from shipping and partially open, L2 button was broken off.

Cables not a huge deal--I have some. Button snapped back in, thankfully, but is indeed broken. My guess is damaged in the box being crushed in shipping.

Please just pack a little more carefully next time, and please include all cables as required.

Other than that, seems to work fine. Thanks.

- 5 / 5 stars

Seller was responsive and helpful. Informed me every step of the order until it's delivered, thanks.

- 5 / 5 stars

Came new as described with the default Applecare+ warranty coverage! Thank you

- 5 / 5 stars

Shipping was fast and product was as described.

About


At Superior Surplus LLC we are a company that buys, sells and refurbishes electronics! We specialize in smartphones, tablets, laptops, video games, virtual reality gear, cameras, drones and smart watches. Our goal and purpose is to provide quality pre-owned & new electronics at a competitive and affordable price! We aim to bring you the best shopping experience by delivering A+ quality customer service to insure a smooth and satisfactory purchase!

Shipping Policies


Orders ship within 24 hours of receiving payment Monday - Thursday

Orders paid for on Friday after 1pm will be shipped by Monday

Free shipping for all orders, we either use UPS, USPS, or FedEX

*If you do not put the correct address for your order and its returned to sender you will be charged 4.5% fee is using Paypal or 3% if using debit/credit card

*All orders are video recorded to provide proof of shipping in cases of buyer claiming they did not recieve the item/lost in mail/fraud/etc.

Return & Refund Policies


*30 Days Free Return Policy*

Any order that is not as described, has functional problems, issues with activation, etc. will be provided a free return label at sellers expense. Buyer has 30 days from the date they received their order to start the return process.

If not returned within 30 days of submitting return request and being provided the label, we cannot accept the return

*ANY ITEM RETURNED TO US FOR BUYER'S REMORSE / ORDERING BY MISTAKE / NOT LIKING THE ITEM IS SUBJECT TO 10% RESTOCKING FEE

*ANY ITEM RETURNED TO US WITH EXTRA SIGNS OF COSMETIC/FUNCTIONAL DAMAGE IS SUBJECT TO 20% FEE OF TOTAL ORDER COST


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