SmartphonesPLUS

SmartphonesPLUS

On Swappa since March 28, 2018 (7 years)

Location: Cedar Rapids, IA United States US

Enterprise


1115 Reviews • 5.0 Stars
Sold: 4820 Bought: 0 Active: 537

- 5 / 5 stars

The phone was in perfect condition and works great! Seller was very fast in shipping and carefully packaged the phone.

- 5 / 5 stars

Excellent condition. Smooth transaction

- 5 / 5 stars

Good transaction, as described.

- 5 / 5 stars

Item received as described.

- 5 / 5 stars

Comment

- 5 / 5 stars

Process went smooth, phone is great, thanks!

- 5 / 5 stars

Phone as described, packed well, and shipped promptly!

- 1 / 5 stars

Despite being a reputable seller, the listing contained a significant error, leading to confusion and wasted time that I will not get back. Please double-check that the listing matches the description next time.

- 5 / 5 stars

Quick and easy

- 3 / 5 stars

The phone's physical condition was excellent upon arrival. However, I encountered significant battery issues within the first week. The device unexpectedly shut down twice, requiring a complete reset and setup each time. While replacing the battery resolved these problems, it added an unexpected $120 to the overall cost. Potential buyers should be aware of this possible additional expense to ensure full functionality. Despite these initial setbacks, the phone performs well with the new battery installed.

About


SmartphonesPLUS was started by three brothers from Iowa who thought it should be simpler to buy, sell, and repair your devices. Our family-owned business values honesty, excellent service, and fair pricing. This combination ensures our customers always get the best deal possible for all things mobile.

SmartphonesPLUS has two retail locations in Cedar Rapids, IA and Coralville, IA and also serves anyone looking to buy, sell, or repair devices online.

If you have a phone you would like to sell or recycle please visit our website at www.SmartphonesPLUS.com. Please let us know if you have any questions.

Shipping Policies


Free USPS Standard Shipping included on all orders to all 50 states.

All orders are shipped out within 24 business hours. A signature may be required for certain packages.

If your order is made on Saturday or Sunday, it will ship out on Monday (Holidays excluded). Expect to receive your package within 2 - 5 business days. We DO NOT ship to any address other than the one specified at check out. Faster shipping methods are available for an additional fee at checkout. We are not responsible for any delivery delays that may occur.

If you are returning the item for any reason there is no refund for upgraded shipping methods paid for during checkout as this is an optional service.

Any items shipped to a freight forwarding or international mail forwarding boxes will only be delivered to the address requested at checkout. We are not responsible for the freight forwarding or international mail forwarding company getting the package to you. We will not be liable for the item after it has been delivered to the confirmed address.

Return & Refund Policies


All of our items come with a 30 day money back guarantee. Please inspect your device as soon as your receive it so that we may resolve any issues within the 30-day return warranty window. If your device is damaged during shipment, alert us within 24 hours of receiving the item.

Our 30-day warranty covers:
- Manufacturer defects
- Item received significantly not as described

If you wish to return a fully functional device within the 30 days for any reason, a 4% restocking fee will be applied on non-defective device returns and refunds. Orders that are cancelled due to having an incorrect address will also be charged a 4% restocking fee.

If within the 30 day warranty there is a problem with your order please contact us with the specific reason for return. We will cover the return shipping costs. All items must be returned the exact same way they were receive.

As we pride ourselves on customer service, please contact us before leaving any feedback so we can help resolve any issues!


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

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