Your browser does not support JavaScript.To fully experience our site, please enable it.

SmartphonesPLUS

SmartphonesPLUS

On Swappa since March 28, 2018 (6 years)

Location: Cedar Rapids, IA United States US

Enterprise


610 Reviews • 5.0 Stars
Sold: 2661 Bought: 0 Active: 299

- 1 / 5 stars

This phone in not unlocked!! I notified swappa I want a refund. This is so irritating I could cry

- 1 / 5 stars

Zero communication from seller after 7 days. I brought up an issue about the phone being attached to an unpaid AT&T account and no resolution or response.

- 1 / 5 stars

Phone is 2/3G, and sold a year after 2 / 3 G networks were shut down. I lost all service today. I reached out asking for return/exchange/store credit. Response pending.

- 1 / 5 stars

Hi the phone is good condition but u didn't receive the charger ???? yall please shipped my charger

- 1 / 5 stars

2 items received 1 new sealed 1 open box I want my refund please thanks

- 1 / 5 stars

I purchased the phone and was happy with the condition, however, the phone does not work.

It was sold as a locked Xfinity phone which should accept my sim card, but it would not. I went into the Xfinity store twice and they speculated it was because the seller never removed the phone from their account and Xfinity could not do so. I called Smartphonesplus to see if they knew who sold them the phone or if they had more information on it and they could not help. Very disappointed in their lack of bookkeeping and lack of willingness to help. Will be returning once a new phone arrives. I'm very upset as well that I have to pay a "restocking fee" for a phone that is permanently locked and unusable.

- 1 / 5 stars

Cancel my order

- 1 / 5 stars

phone screen has many deep scraches very disapointed

About


SmartphonesPLUS was started by three brothers from Iowa who thought it should be simpler to buy, sell, and repair your devices. Our family-owned business values honesty, excellent service, and fair pricing. This combination ensures our customers always get the best deal possible for all things mobile.

SmartphonesPLUS has two retail locations in Cedar Rapids, IA and Coralville, IA and also serves anyone looking to buy, sell, or repair devices online.

If you have a phone you would like to sell or recycle please visit our website at www.SmartphonesPLUS.com. Please let us know if you have any questions.

Shipping Policies


Free USPS Standard Shipping included on all orders to all 50 states.

All orders are shipped out within 24 business hours. A signature may be required for certain packages.

If your order is made on Saturday or Sunday, it will ship out on Monday (Holidays excluded). Expect to receive your package within 2 - 5 business days. We DO NOT ship to any address other than the one specified at check out. Faster shipping methods are available for an additional fee at checkout. We are not responsible for any delivery delays that may occur.

If you are returning the item for any reason there is no refund for upgraded shipping methods paid for during checkout as this is an optional service.

Any items shipped to a freight forwarding or international mail forwarding boxes will only be delivered to the address requested at checkout. We are not responsible for the freight forwarding or international mail forwarding company getting the package to you. We will not be liable for the item after it has been delivered to the confirmed address.

Return & Refund Policies


All of our items come with a 30 day money back guarantee. Please inspect your device as soon as your receive it so that we may resolve any issues within the 30-day return warranty window. If your device is damaged during shipment, alert us within 24 hours of receiving the item.

Our 30-day warranty covers:
- Manufacturer defects
- Item received significantly not as described

If you wish to return a fully functional device within the 30 days for any reason, a 4% restocking fee will be applied on non-defective device returns and refunds. Orders that are cancelled due to having an incorrect address will also be charged a 4% restocking fee.

If within the 30 day warranty there is a problem with your order please contact us with the specific reason for return. We will cover the return shipping costs. All items must be returned the exact same way they were receive.

As we pride ourselves on customer service, please contact us before leaving any feedback so we can help resolve any issues!


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

Get Help, Fast

Email

[email protected]

Need help with a listing or a sale?

Submit Help Request

Helpful Links

Swappa's typical response time for help requests is around 20 minutes... That's really fast

Cart, Full of Deals

Your cart is empty :(

Login for Deals