Simple Buyback LLC

Simple Buyback LLC

On Swappa since March 9, 2014 (11 years, 1 month)

Location: Houston, TX United States US


88 Reviews • 4.5 Stars
Sold: 144 Bought: 0 Active: 0

- 5 / 5 stars

Smooth transaction, great communication, exceeded all expectations ! I Recommend this seller. A++

- 5 / 5 stars

Great experience doing business with this organization. Good customer service, prompt delivery, and most importantly the product is in excellent working condition and was in mint condition as advertised. Will definitely look to work with this team again for my future electronic needs. Thank you.

- 5 / 5 stars

THank you so much. I am so happy. Ethical as well. Refunded me the sales tax I incorrrectly opted to pay. 1000%%%%%%% recommended. Sugarland is not the only thing sweet about this business

- 5 / 5 stars

Phone is excellent.

- 5 / 5 stars

Phone came in original box and was in perfect condition. Satisfied customer

- 5 / 5 stars

I received the phone in the condition described. Thank you.

- 5 / 5 stars

I received the phone in the condition described. Thank you.

- 3 / 5 stars

The process was simple and for the most part, the seller was responsive. This process from purchase to completion took longer than I expected (due to my work schedule). The phone I received had an issue with the camera and needed warranty work. Fortunately this was covered by the warranty. I find it incredibly hard to believe that the seller did not know this phone had an issue, prior to sale. If they used it at all for any day to day use, the issue would have been noticed. Regardless, I suppose there are people that never use the camera on a phone and my issue comes down to speculation.

Anyway, I’d still recommend the seller, but I would recommend being more up front if there is an issue and or just checking phones that are being sold better.

- 5 / 5 stars

All as described

- 5 / 5 stars

Phone received in the condition described. Thanks!

About


Wholesale for other stores in devices and accessories
Ecommerce retail mainly through Swappa
Bulk refurbishing for other businesses and cell phone auctions

Shipping Policies


Items are shipped via FedEx 2 days on the same day or the next day as per Swappa Shipping Policy. Depending on the value of the package signature will be required for certain packages.
Express packages are shipped via FedEx as per Swappa policy.

Return & Refund Policies


Items having manufacturer Warranty: Since the item is under warranty any functional issues have to be taken to Apple. The warranty end date will be stated in the listing
Items having no manufacturer warranty: We offer returns/exchanges only for defective items within 30 days of delivery. There is a 30-day replacement/refund warranty for functionally defective items. If the item is found to have no defects upon return or is due to accidental damage then the warranty will not be honored. The phone must be in exact same condition as sent.
Returns found to have no defect or due to buyer's remorse will incur a 25% restocking fee (non-negotiable).
Returns not received in the exact same condition or due to accidental damage will not be honored and be sent back to the buyer or incur a restocking fee between 50-75%.
Will ship to the address provided by PayPal during checkout.
Will not refund PayPal fee if an address needs to be changed due to PayPal policy


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