Sellworld

Item was received in a condition not as described in the sellers listing. Tried each day over the course of 3 days to reach out for a refund with no response. Still dealing with the situation. Disappointed in both the seller and with Swappa. I had purchased with confidence thinking if there was an issue that Swappa would take care of the situation if it were to come to something like this but I've just been recommended to dispute it through PayPal (having used a credit card). Under the refund policy with Swappa it says;
Swappa will refund sale fees to buyers when a sale is voided due to fault of the seller or Swappa.
So I'm left confused and am not sure I can buy with confidence here anymore

Phone as described

A+ seller

Great. Fast and as described.

Perfect condition, thanks!

Everything went smooth, no problems, good business.

Amazing service. the phone came as described

Exactly what was promised. Fast shipping. Nice charger also include (as per the listing).

Great seller, quick response and great communication. Highly recommend

Excellent condition and Superior service. Thank you!