All items are shipped within 1 business day from Carrollton, Texas.
All orders placed before 2 PM CST are shipped same day.

We are unable to change shipping addresses after purchase.
Please verify that your shipping address is correct before purchasing.
If the address is not validated or if any address change is requested, we reserve the right to cancel and refund the order, and a 10% restocking fee will apply.

We will provide a full refund prior to shipment if the order is deemed fraudulent or the address is invalid.

We do not ship on holidays.

We do not ship internationally or to any APO/FPO, US Protectorates, or PO Box addresses.

We provide fast USPS First Class shipping for free (3–5 business days).
For faster shipping methods, please contact us after purchase and we will provide a quote for the additional cost.

All of our devices come with a 30-day money back guarantee for technical issues.

To qualify for an refund, the phone must be fully reset to the "Hello Screen/Setup Screen" and power on for IMEI verification. IMEI must match. Please give us 1 Business day to approve it.

Physical damage or any other damage not present at the time of purchase voids refunds eligibility. If there is any damage present once we receive the item we have the right to charge a 50% restocking fee.

Once the item has arrived back to us, please allow us 1-3 business days to provide an exchange/refund.

Returned phones must include all the accessories given; absence results in a $20 deduction from the refund amount.

Order cancellations are subject to a 10% restocking fee + shipping cost.
Non-defective item returns are subject to a 10% restocking fee + shipping cost.