reCell_io

reCell_io

On Swappa since Jan. 23, 2020 (5 years, 4 months)

Location: Canton, Ohio United States US

Enterprise


3406 Reviews • 4.5 Stars
Sold: 15665 Bought: 0 Active: 0

- 1 / 5 stars

Avoid this seller.The phone was advertised to be mint condition , when it arrived I quickly noticed that it was not “mint” condition as advertised and it had a faulty top speaker that was very muffled. Seems like water damage. I quickly notified them that the phone was not up to par, & they mentioned that their phones are all checked for quality with a software, but I explained that this was a hardware issue. They agreed if I sent it back they will give me a full refund. I sent back the phone the next day and they received it and did their quality check and said it was cleared and they will send me the refund. 2 weeks go by I get a notification from PayPal telling me that they had attempted to refund me for less than what I was entitled for & that the refund transaction had failed. I brought this up again & after more than two weeks of back-and-forth and even having to email swappa support I finally got my refund back. More than 3 weeks for a refund is RIDICULOUS ! I do not recommend.

- 1 / 5 stars

.

- 1 / 5 stars

Battery is draining fast

- 1 / 5 stars

Terrible service from recell. Ordered a phone March 28 recell never sent phone for 2 weeks and lied about shipping it. Once I had caught them in the lie they agreed to a refund the shipped phone anyway. Phone arrived almost a month after I sent back immediately. Almost a month and a half and still have not received the refund. Recall is terrible to work with and I had constantly contact them. The response time was terrible as well. Be warned do not order from them. Over 40 messages to them to actually get a refund and still waiting

- 5 / 5 stars

Phone was received in condition as described.

- 5 / 5 stars

positive

- 1 / 5 stars

Phone was NOT in mint condition as described. There was a small crack on the back of the phone and there were divot marks on the front lower part of the phone just under the glass where you could tell the seller had a hard time removing the front glass for replacement. Very Frustrating.

- 1 / 5 stars

The Seller sent me a locked phone and then ghosted me for a week.. not the best experience. Hope to get my money back..

- 5 / 5 stars

Phone works. Settings show a notice that display and battery are not genuine Apple parts, otherwise like new.

- 5 / 5 stars

Item was shipped quickly and arrived in the described condition.

About


recell was founded on the basis of giving an alternative option to those looking to either upgrade their phone or find a way to help get some extra money in their pocket

Armed with a passion for technology and knowledge of growth within the industry, recell.io developed their own way to help avoid landfills filled with unused smart phones, tablets, or smart watches!

Shipping Policies


We ship your product within 2 business days, USPS First Class with tracking. We are not responsible for any delays caused by the carrier

Return & Refund Policies


Due to a recent PayPal policy change a 3% charge for buyer order cancellation do to wrong address or any other reason. A 15% restocking fee will be charged on non-defective refunds.


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

Get Help, Fast

Email

[email protected]

Need help with a listing or a sale?

Submit Help Request

Helpful Links

Swappa's typical response time for help requests is around 20 minutes... That's really fast

Cart, Full of Deals

Your cart is empty :(