O'Crack

O'Crack

On Swappa since July 6, 2021 (3 years, 11 months)

Location: Houston, Texas United States US


220 Reviews • 5.0 Stars
Sold: 933 Bought: 0 Active: 0

- 5 / 5 stars

Very pleased with the seller and the phone looks good

- 5 / 5 stars

The phone is excellent. There was a problem with our service provider, not the phone. Even though it wasn't on their end, the O-Crack team was very communicative and helpful.

- 5 / 5 stars

Came with what was described and no screen scratches. Also extremely fast delivery. Ordered on a friday and got it on a sunday.

- 5 / 5 stars

Thank you very much, great quality and shipping speed

- 5 / 5 stars

Phone was is perfect condition. Very fast shipping. Great experience all around.

- 5 / 5 stars

Quick shipping, & device was in great shape!

- 5 / 5 stars

Great seller! I received my shipment quickly, it was packed well, and in its listed mint condition.

- 5 / 5 stars

My sale experience was above and beyond. The item purchased was received early and in excellent condition. I am very please with my purchase and would highly recommend this seller.

- 5 / 5 stars

Received. Phone is good and works well

- 5 / 5 stars

As advertised, fast shipping. Thank you!

About


O'Crack is renowned in the wireless industry as a trustworthy, wholesaler for cellular devices. O'Crack specializes in the testing and distribution of smartphones, with iOS and Android devices as a core part of our business.

Shipping Policies


Shipping
- Free standard shipping
- Express shipping $30
- No deliveries to P.O. Boxes
- Tracking number will be provided once shipping label is created
- No international shipping

Handling Time
- 1 business day
- All orders will be shipped same day if purchased before 3pm Central Time

Return & Refund Policies


Warranty
- All orders will have 60 days warranty with 30 days money back guarantee starting delivery date
- If item received damaged, customer must notify within 3 days of delivery otherwise customer will be responsible for damage and warranty will be voided
- Items must be returned in same condition

Return/Exchange
- Free shipping labels will be provided
- 5% restocking fee for buyer's remorse (change of heart)
- Refunds will be issued within 3 business day after item's arrival at warehouse
- Exchanges will be provided for manufacturer defects. If exchange not available, refund will be issued
- Serial Number/IMEI of the device must match with the one provided in the packing slip

PLEASE NOTE: Before returning the device, customer must disable the iCloud/Samsung account from the device and perform factory reset. If unable to, please contact us for further instructions. Otherwise, returns will be not processed.


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