O'Crack
On Swappa since
Location:
Houston, Texas
US
Thank you Ocrack for the fast shipping and the perfect phone I hope you stay in business a long time because I will use you again. Thank you again for a good buying experience
They were super fast and quick to answer any questions I had as well.
Intitally an issue was found with the product which was reported. O' CRACK LLC, the vendor was very responsive in communicating options and solving the issue promptly. I would definitely buy from O'CRACK LLC for any future electronics needs for their prompt and excellent customer service!!
Got here fast and phone works great
I received the item and it is in excellent condition
Phone is Great
Good seller, communicated quickly, arrived pretty fast.
Thank you so much! I received the phone in two days and it was in excellent condition. I would recommend seller!
Great phone!
Excellent conditions.
About
O'Crack is renowned in the wireless industry as a trustworthy, wholesaler for cellular devices. O'Crack specializes in the testing and distribution of smartphones, with iOS and Android devices as a core part of our business.
Shipping Policies
Shipping
- Free standard shipping
- Express shipping $30
- No deliveries to P.O. Boxes
- Tracking number will be provided once shipping label is created
- No international shipping
Handling Time
- 1 business day
- All orders will be shipped same day if purchased before 3pm Central Time
Return & Refund Policies
Warranty
- All orders will have 60 days warranty with 30 days money back guarantee starting delivery date
- If item received damaged, customer must notify within 3 days of delivery otherwise customer will be responsible for damage and warranty will be voided
- Items must be returned in same condition
Return/Exchange
- Free shipping labels will be provided
- 5% restocking fee for buyer's remorse (change of heart)
- Refunds will be issued within 3 business day after item's arrival at warehouse
- Exchanges will be provided for manufacturer defects. If exchange not available, refund will be issued
- Serial Number/IMEI of the device must match with the one provided in the packing slip
PLEASE NOTE: Before returning the device, customer must disable the iCloud/Samsung account from the device and perform factory reset. If unable to, please contact us for further instructions. Otherwise, returns will be not processed.
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